Peut-on désorganiser les organisations, comment serons-nous managés demain ? - Idées - France Culture
►http://www.franceculture.com/emission-le-champ-des-possibles-peut-on-desorganiser-les-organisation
avec une idée interressante : les Kafka brigades :
►http://www.kafkabrigade.org.uk
“The Kafka Brigade is called into action when citizens and public servants become tangled in a web of dysfunctional rules, regulations and procedures.
The Kafka Brigade is an independent, non-profit action research team, comprising a network of action researchers from Amsterdam and the Hague (NL), Boston (USA), Northern Ireland and Wales (UK). Our mission is to tackle the bureaucratic dysfunction and red tape which prevents people from accessing the services they need, and which constrains and frustrates public service staff.”