In Texting Era, Crisis Hotlines Put Help at Youths’ Fingertips - NYTimes.com
▻http://www.nytimes.com/2014/02/05/us/in-texting-era-crisis-hotlines-put-help-at-youths-fingertips.html?nl=todays
The conversation began abruptly, with the anonymous teenager getting straight to the point: She had just told her family that she was really a boy trapped in a female body. “Now my family hates me,” she told a crisis counselor.
The counselor was empathetic. She asked for more detail about the family, offered encouragement and provided the name of a local support group.
It was in many ways a typical exchange on a crisis hotline, except it took place entirely by texting.
Il est temps de prendre ne compte l’aptitude aux SMS des ados. Excellente initiative.