Principles and Practices of #coaching
▻https://hackernoon.com/principles-and-practices-of-coaching-b1f38642a4aa?source=rss----3a8144ea
This article summarizes the key takeaways of the The Coach, Creating Partnerships for Competitive Edge by Steven Sowell and Matt Starcevich. Rich with useful, psychological insight into how to genuinely improve relationships between leaders and employees in service of organizational advantage and excellence, I highly recommend reading this evidence-based book and putting it into daily practice.8 Step Coaching ModelBe Supportive … assist, empathize, help, understand, listen, encourage, be flexible, recognize, and be responsible for your actions and words.Define the Topic and Needs … focus on present, 1–2 items/session, do not start with accusations or threats, give employee time to react/vent, state your concerns in specific, non-hostile manner, avoid innuendo, put downs, or biased hints, use (...)