Round 4 : #itil Fights Back
▻https://hackernoon.com/round-4-itil-fights-back-4562bf1ed32d?source=rss----3a8144eabfe3---4
When I look around, I see the sadness on people’s faces. Blockchain, machine learning and #devops enthusiasts everywhere, yearning for the next big thing, the next thing that fires up the IT industry with razzmatazz and zing. The next thing that helps us deliver faster, with better control, and enduring quality. Saving us from software crimes of slow releases, delivered badly, and issue laden post release. We may not have much longer to wait, as the next big thing may be about to arrive. Its name is ITIL, ITIL IV.Eight long years have gone by. Eight years where we missed the quarterly CAB. Eight years where we were told that service is king, change is queen, but in the streets of #agile and DevOps, ITIL was a passenger that added cost, slowed us down, and impeded the process. Where we (...)