Why #chatbots Are Critical to Driving Enterprise Value
▻https://hackernoon.com/why-chatbots-are-critical-to-driving-enterprise-value-bf2087d2f308?sourc
Photo by James Pond on UnsplashOver the last couple of years, there’s been a lot of buzz around chatbots and how they can help (especially eCommerce websites) drive real enterprise value. Fast-forward to 2019, and there’s a pretty good chance that you’ll be interacting with an artificially intelligent chatbot (at least half of the time).However, it’s still early days, and most of us can distinguish the difference between a chatbot and a human. But you can’t deny the fact that chatbots are quickly becoming ubiquitous across industries.Companies are leveraging chatbots for marketing activities, to generate leads, to entertain their target audience, and for customer service. Consumers are also aware of the benefits of interacting with smart bots.Why Are Enterprise Chatbots Important?Chatbots (...)