Inside the project to fix Britain’s low-performing businesses
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The four-decade-old glassworks at Cumbria Crystal near the Lake District, where molten glass is still blown by mouth, is exactly the sort of company that has, until now, held Britain back, according to the chief economist of the Bank of England.
A lossmaking small business with 21 staff, it admits it was stuck in the dark ages. “Two years ago we didn’t even have an electronic till,” says Chris Blade, the managing director who joined the company in 2015.