The Right Way To Onboard People Into Your Product
▻https://hackernoon.com/the-right-way-to-onboard-people-into-your-product-137ccc58fafd?source=rs
Do you remember all the dating sites before Tinder came along? Match.com, eHarmony, OkCupid — the list goes on. What did they all have in common? The worst #onboarding experience imaginable.I remember it like yesterday, the hours 21-year-old me spent setting up my OkCupid profile. Searching for photos, cropping them, uploading them, updating my preferences, writing and having friends edit short-form essay questions about myself — all of this just to start using the service.And then Tinder comes along. Login with Facebook and… you’re done.You went from 0 to actually fully productive and using the app in a matter of seconds. All your pictures are uploaded for you. Your name, age, and location are already pre-filled. All you need to do is update your preferences and start swiping. You could always (...)
#product-development #product-design #how-to-onboard #customer-experience