Assessing the #ux of #immigration, Refugees, and Citizenship Canada’s Website
▻https://hackernoon.com/assessing-the-ux-of-immigration-refugees-and-citizenship-canadas-website
Canada has welcomed over 1.2 Million immigrants in the last five years alone. Imagine how many lost documents, missed deadlines, and rework has been required due to the inevitable misunderstandings that occur as people from abroad attempt to relocate their lives?Immigration processes can take years and cause an immense amount of anxiety for all those involved. Ensuring that the UX of this process is streamlined will help both the government agencies and the people they’re serving.While UX can be applied to every level of the immigration process, I’m going to address those accessing immigration information on the internet.How might we simplify the online immigration experience for newcomers wanting to live in Canada?UX FactorsAccording to the United States Department of Health & Human (...)