The Buck Stops Over There
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“You keep using that phrase. I do not think it means what you think it means.” — Inigo TrumanWhen software development projects fail, somebody needs to be held accountable. When corporate HQ is calling to find out what the heck happened, somebody needs to be ready with an explanation. And, yet, what often happens at companies both big and small is a very sophisticated game of buck-passing. In short, there is a total lack of accountability.You know the drill: the backend engineering team blames the frontend engineering team, which blames the sales team, which blames the marketing team, which blames the legal team, which blames the new guy who just started at the company a few days ago (“It’s his fault we’re late with the project!”).Unfortunately, this finger pointing is a very counter-productive (...)
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