Why Your Company Support Team Really Needs Live Chat
▻https://hackernoon.com/why-your-company-support-team-really-needs-live-chat-91b1b1ef17b1?source
Live chat is an application or software which allows any member of staff within an organization to directly chat with visitors on their company website.Software for live chatting is more than just a nice feature to have. On the contrary, it has now become an essential part of almost every business website that you can possibly find.Many businesses still rely on phone calls to solve the queries of their customer, but in this age where food gets ordered just with one swipe; individuals might not be ready to put in that much effort to call on your company helpline for a simple query. They might instead prefer to shoot their questions via text messaging because it saves them from making awkward phone calls and waiting for a long time giving up their work.Although emails enable smart (...)
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