Uber and Lyft drivers more likely to cancel on LGBT passengers
▻https://www.pinknews.co.uk/2019/10/01/uber-lyft-drivers-cancel-lgbt-passengers-journeys
A new study has proved LGBT+ people routinely face discrimination from Uber and Lyft drivers, who cancel their journeys almost twice as frequently as with straight passengers. The study “When Transparency Fails : Bias and Financial Incentives in Ridesharing Platforms” revealed that LGBT+ people and black people were the most likely groups to be cancelled on. Professors Chris Parker and Jorge Meija conducted the study by creating passenger profiles with a picture of a rainbow flag, (...)
#Uber #Lyft #discrimination #LGBT #conditions #conducteur·trice·s #surveillance
