90,000 Packages Disappear Daily in N.Y.C. Is Help on the Way? - The New York Times
▻https://www.nytimes.com/2019/12/02/nyregion/online-shopping-package-theft.html
A new start-up company is gambling that online shoppers who are worried about not getting their packages will be willing to pay extra to ship them to a home-based network of package receivers in Brooklyn.
With online shopping surging and another holiday season unfolding, customers’ mounting frustration and anger over stolen packages are driving many to take creative and even extreme measures to keep items out of the hands of thieves.
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In New York City, where more orders are delivered than anywhere else in the country, over 90,000 packages a day are stolen or disappear without explanation, up roughly 20 percent from four years ago, according to an analysis conducted for The New York Times.
About 15 percent of all deliveries in urban areas fail to reach customers on the first attempt because of package theft and other issues, like deliveries to the wrong house, according to transportation experts.