What can HCI research do for COVID-19? Max Van Kleek
▻https://hip.cat/stuff/NORTHlab-HCI-Covid-19.pdf
bad actors are benefitting massively from the lockdown during a global crisis
app and platforms designers exploiting those who are being forced into using new tools for work (e.g. slack, zoom), socially pressured by friends (e.g. houseparty)
the digital ad delivery and auction business seeing huge torrents of new data from smart home IoT devices and apps
to less ethical app, game, and content designers creating shell adware, DLC-ware, clickbait
and cybercriminals looking to exploit the vulnerable at a time when people are particularly susceptible
some of these systems hold no pretences about not caringabout user privacy (slack, houseparty)
others provide lipservice anduse deceptive tactics (zoom)
