Your order, their labor : An exploration of algorithms and laboring on food delivery platforms in China
▻https://www.tandfonline.com/doi/abs/10.1080/17544750.2019.1583676
This study examines the use of “algorithms in everyday labor” to explore the labor conditions of three Chinese food delivery platforms : Baidu Deliveries, Eleme, and Meituan. In particular, it examines how delivery workers make sense of these algorithms through the parameters of temporality, affect, and gamification. The study also demonstrates that in working for food delivery platforms, couriers are not simply passive entities that are subjected to a digital “panopticon.” Instead, they (...)