Algorithms at Work : The New Contested Terrain of Control
▻http://angelechristin.com/wp-content/uploads/2020/01/Algorithms-at-Work_Annals.pdf
The widespread implementation of algorithmic technologies in organizations prompts questions about how algorithms may reshape organizational control. We use Edwards’(1979) perspective of“contested terrain,”wherein managers implement production technologies to maximize the value of labor and workers resist, to synthesize the interdisciplinary research on algorithms at work. We find that algorithmic control in the workplace operates through six main mechanisms, which we call the“6Rs”—employers (...)