• The coming war on the hidden algorithms that trap people in poverty | MIT Technology Review
    https://www.technologyreview.com/2020/12/04/1013068/algorithms-create-a-poverty-trap-lawyers-fight-back

    A growing group of lawyers are uncovering, navigating, and fighting the automated systems that deny the poor housing, jobs, and basic services.

    Credit-scoring algorithms are not the only ones that affect people’s economic well-being and access to basic services. Algorithms now decide which children enter foster care, which patients receive medical care, which families get access to stable housing. Those of us with means can pass our lives unaware of any of this. But for low-income individuals, the rapid growth and adoption of automated decision-making systems has created a hidden web of interlocking traps.

    Fortunately, a growing group of civil lawyers are beginning to organize around this issue. Borrowing a playbook from the criminal defense world’s pushback against risk-assessment algorithms, they’re seeking to educate themselves on these systems, build a community, and develop litigation strategies. “Basically every civil lawyer is starting to deal with this stuff, because all of our clients are in some way or another being touched by these systems,” says Michele Gilman, a clinical law professor at the University of Baltimore. “We need to wake up, get training. If we want to be really good holistic lawyers, we need to be aware of that.”

    “This is happening across the board to our clients,” she says. “They’re enmeshed in so many different algorithms that are barring them from basic services. And the clients may not be aware of that, because a lot of these systems are invisible.”

    Government agencies, on the other hand, are driven to adopt algorithms when they want to modernize their systems. The push to adopt web-based apps and digital tools began in the early 2000s and has continued with a move toward more data-driven automated systems and AI. There are good reasons to seek these changes. During the pandemic, many unemployment benefit systems struggled to handle the massive volume of new requests, leading to significant delays. Modernizing these legacy systems promises faster and more reliable results.

    But the software procurement process is rarely transparent, and thus lacks accountability. Public agencies often buy automated decision-making tools directly from private vendors. The result is that when systems go awry, the individuals affected——and their lawyers—are left in the dark. “They don’t advertise it anywhere,” says Julia Simon-Mishel, an attorney at Philadelphia Legal Assistance. “It’s often not written in any sort of policy guides or policy manuals. We’re at a disadvantage.”

    The lack of public vetting also makes the systems more prone to error. One of the most egregious malfunctions happened in Michigan in 2013. After a big effort to automate the state’s unemployment benefits system, the algorithm incorrectly flagged over 34,000 people for fraud. “It caused a massive loss of benefits,” Simon-Mishel says. “There were bankruptcies; there were unfortunately suicides. It was a whole mess.”

    Low-income individuals bear the brunt of the shift toward algorithms. They are the people most vulnerable to temporary economic hardships that get codified into consumer reports, and the ones who need and seek public benefits. Over the years, Gilman has seen more and more cases where clients risk entering a vicious cycle. “One person walks through so many systems on a day-to-day basis,” she says. “I mean, we all do. But the consequences of it are much more harsh for poor people and minorities.”

    She brings up a current case in her clinic as an example. A family member lost work because of the pandemic and was denied unemployment benefits because of an automated system failure. The family then fell behind on rent payments, which led their landlord to sue them for eviction. While the eviction won’t be legal because of the CDC’s moratorium, the lawsuit will still be logged in public records. Those records could then feed into tenant-screening algorithms, which could make it harder for the family to find stable housing in the future. Their failure to pay rent and utilities could also be a ding on their credit score, which once again has repercussions. “If they are trying to set up cell-phone service or take out a loan or buy a car or apply for a job, it just has these cascading ripple effects,” Gilman says.

    “Every case is going to turn into an algorithm case”

    In September, Gilman, who is currently a faculty fellow at the Data and Society research institute, released a report documenting all the various algorithms that poverty lawyers might encounter. Called Poverty Lawgorithms, it’s meant to be a guide for her colleagues in the field. Divided into specific practice areas like consumer law, family law, housing, and public benefits, it explains how to deal with issues raised by algorithms and other data-driven technologies within the scope of existing laws.

    Rapport : https://datasociety.net/wp-content/uploads/2020/09/Poverty-Lawgorithms-20200915.pdf

    #Algorithme #Pauvreté #Credit_score #Notation

  • We read the paper that forced Timnit Gebru out of Google. Here’s what it says | MIT Technology Review
    https://www.technologyreview.com/2020/12/04/1013294/google-ai-ethics-research-paper-forced-out-timnit-gebru/?truid=a497ecb44646822921c70e7e051f7f1a

    The company’s star ethics researcher highlighted the risks of large language models, which are key to Google’s business.
    by

    Karen Hao archive page

    December 4, 2020
    Timnit Gebru
    courtesy of Timnit Gebru

    On the evening of Wednesday, December 2, Timnit Gebru, the co-lead of Google’s ethical AI team, announced via Twitter that the company had forced her out.

    Gebru, a widely respected leader in AI ethics research, is known for coauthoring a groundbreaking paper that showed facial recognition to be less accurate at identifying women and people of color, which means its use can end up discriminating against them. She also cofounded the Black in AI affinity group, and champions diversity in the tech industry. The team she helped build at Google is one of the most diverse in AI, and includes many leading experts in their own right. Peers in the field envied it for producing critical work that often challenged mainstream AI practices.

    A series of tweets, leaked emails, and media articles showed that Gebru’s exit was the culmination of a conflict over another paper she co-authored. Jeff Dean, the head of Google AI, told colleagues in an internal email (which he has since put online) that the paper “didn’t meet our bar for publication” and that Gebru had said she would resign unless Google met a number of conditions, which it was unwilling to meet. Gebru tweeted that she had asked to negotiate “a last date” for her employment after she got back from vacation. She was cut off from her corporate email account before her return.

    Online, many other leaders in the field of AI ethics are arguing that the company pushed her out because of the inconvenient truths that she was uncovering about a core line of its research—and perhaps its bottom line. More than 1,400 Google staff and 1,900 other supporters have also signed a letter of protest.
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    Many details of the exact sequence of events that led up to Gebru’s departure are not yet clear; both she and Google have declined to comment beyond their posts on social media. But MIT Technology Review obtained a copy of the research paper from one of the co-authors, Emily M. Bender, a professor of computational linguistics at the University of Washington. Though Bender asked us not to publish the paper itself because the authors didn’t want such an early draft circulating online, it gives some insight into the questions Gebru and her colleagues were raising about AI that might be causing Google concern.

    Titled “On the Dangers of Stochastic Parrots: Can Language Models Be Too Big?” the paper lays out the risks of large language models—AIs trained on staggering amounts of text data. These have grown increasingly popular—and increasingly large—in the last three years. They are now extraordinarily good, under the right conditions, at producing what looks like convincing, meaningful new text—and sometimes at estimating meaning from language. But, says the introduction to the paper, “we ask whether enough thought has been put into the potential risks associated with developing them and strategies to mitigate these risks.”
    The paper

    The paper, which builds off the work of other researchers, presents the history of natural-language processing, an overview of four main risks of large language models, and suggestions for further research. Since the conflict with Google seems to be over the risks, we’ve focused on summarizing those here.
    Environmental and financial costs

    Training large AI models consumes a lot of computer processing power, and hence a lot of electricity. Gebru and her coauthors refer to a 2019 paper from Emma Strubell and her collaborators on the carbon emissions and financial costs of large language models. It found that their energy consumption and carbon footprint have been exploding since 2017, as models have been fed more and more data.

    Strubell’s study found that one language model with a particular type of “neural architecture search” (NAS) method would have produced the equivalent of 626,155 pounds (284 metric tons) of carbon dioxide—about the lifetime output of five average American cars. A version of Google’s language model, BERT, which underpins the company’s search engine, produced 1,438 pounds of CO2 equivalent in Strubell’s estimate—nearly the same as a roundtrip flight between New York City and San Francisco.

    Gebru’s draft paper points out that the sheer resources required to build and sustain such large AI models means they tend to benefit wealthy organizations, while climate change hits marginalized communities hardest. “It is past time for researchers to prioritize energy efficiency and cost to reduce negative environmental impact and inequitable access to resources,” they write.
    Massive data, inscrutable models

    Large language models are also trained on exponentially increasing amounts of text. This means researchers have sought to collect all the data they can from the internet, so there’s a risk that racist, sexist, and otherwise abusive language ends up in the training data.

    An AI model taught to view racist language as normal is obviously bad. The researchers, though, point out a couple of more subtle problems. One is that shifts in language play an important role in social change; the MeToo and Black Lives Matter movements, for example, have tried to establish a new anti-sexist and anti-racist vocabulary. An AI model trained on vast swaths of the internet won’t be attuned to the nuances of this vocabulary and won’t produce or interpret language in line with these new cultural norms.

    It will also fail to capture the language and the norms of countries and peoples that have less access to the internet and thus a smaller linguistic footprint online. The result is that AI-generated language will be homogenized, reflecting the practices of the richest countries and communities.

    Moreover, because the training datasets are so large, it’s hard to audit them to check for these embedded biases. “A methodology that relies on datasets too large to document is therefore inherently risky,” the researchers conclude. “While documentation allows for potential accountability, [...] undocumented training data perpetuates harm without recourse.”
    Research opportunity costs

    The researchers summarize the third challenge as the risk of “misdirected research effort.” Though most AI researchers acknowledge that large language models don’t actually understand language and are merely excellent at manipulating it, Big Tech can make money from models that manipulate language more accurately, so it keeps investing in them. “This research effort brings with it an opportunity cost,” Gebru and her colleagues write. Not as much effort goes into working on AI models that might achieve understanding, or that achieve good results with smaller, more carefully curated datasets (and thus also use less energy).
    Illusions of meaning

    The final problem with large language models, the researchers say, is that because they’re so good at mimicking real human language, it’s easy to use them to fool people. There have been a few high-profile cases, such as the college student who churned out AI-generated self-help and productivity advice on a blog, which went viral.

    The dangers are obvious: AI models could be used to generate misinformation about an election or the covid-19 pandemic, for instance. They can also go wrong inadvertently when used for machine translation. The researchers bring up an example: In 2017, Facebook mistranslated a Palestinian man’s post, which said “good morning” in Arabic, as “attack them” in Hebrew, leading to his arrest.
    Why it matters

    Gebru and Bender’s paper has six co-authors, four of whom are Google researchers. Bender asked to avoid disclosing their names for fear of repercussions. (Bender, by contrast, is a tenured professor: “I think this is underscoring the value of academic freedom,” she says.)

    The paper’s goal, Bender says, was to take stock of the landscape of current research in natural-language processing. “We are working at a scale where the people building the things can’t actually get their arms around the data,” she said. “And because the upsides are so obvious, it’s particularly important to step back and ask ourselves, what are the possible downsides? … How do we get the benefits of this while mitigating the risk?”

    In his internal email, Dean, the Google AI head, said one reason the paper “didn’t meet our bar” was that it “ignored too much relevant research.” Specifically, he said it didn’t mention more recent work on how to make large language models more energy-efficient and mitigate problems of bias.

    However, the six collaborators drew on a wide breadth of scholarship. The paper’s citation list, with 128 references, is notably long. “It’s the sort of work that no individual or even pair of authors can pull off,” Bender said. “It really required this collaboration.”

    The version of the paper we saw does also nod to several research efforts on reducing the size and computational costs of large language models, and on measuring the embedded bias of models. It argues, however, that these efforts have not been enough. “I’m very open to seeing what other references we ought to be including,” Bender said.

    Nicolas Le Roux, a Google AI researcher in the Montreal office, later noted on Twitter that the reasoning in Dean’s email was unusual. “My submissions were always checked for disclosure of sensitive material, never for the quality of the literature review,” he said.

    Now might be a good time to remind everyone that the easiest way to discriminate is to make stringent rules, then to decide when and for whom to enforce them.
    My submissions were always checked for disclosure of sensitive material, never for the quality of the literature review.
    — Nicolas Le Roux (@le_roux_nicolas) December 3, 2020

    Dean’s email also says that Gebru and her colleagues gave Google AI only a day for an internal review of the paper before they submitted it to a conference for publication. He wrote that “our aim is to rival peer-reviewed journals in terms of the rigor and thoughtfulness in how we review research before publication.”

    I understand the concern over Timnit’s resignation from Google. She’s done a great deal to move the field forward with her research. I wanted to share the email I sent to Google Research and some thoughts on our research process.https://t.co/djUGdYwNMb
    — Jeff Dean (@🠡) (@JeffDean) December 4, 2020

    Bender noted that even so, the conference would still put the paper through a substantial review process: “Scholarship is always a conversation and always a work in progress,” she said.

    Others, including William Fitzgerald, a former Google PR manager, have further cast doubt on Dean’s claim:

    This is such a lie. It was part of my job on the Google PR team to review these papers. Typically we got so many we didn’t review them in time or a researcher would just publish & we wouldn’t know until afterwards. We NEVER punished people for not doing proper process. https://t.co/hNE7SOWSLS pic.twitter.com/Ic30sVgwtn
    — William Fitzgerald (@william_fitz) December 4, 2020

    Google pioneered much of the foundational research that has since led to the recent explosion in large language models. Google AI was the first to invent the Transformer language model in 2017 that serves as the basis for the company’s later model BERT, and OpenAI’s GPT-2 and GPT-3. BERT, as noted above, now also powers Google search, the company’s cash cow.

    Bender worries that Google’s actions could create “a chilling effect” on future AI ethics research. Many of the top experts in AI ethics work at large tech companies because that is where the money is. “That has been beneficial in many ways,” she says. “But we end up with an ecosystem that maybe has incentives that are not the very best ones for the progress of science for the world.”

    #Intelligence_artificielle #Google #Ethique #Timnit_Gebru