Revealed: UK Covid contact tracers working from abroad | World news | The Guardian
▻https://www.theguardian.com/world/2021/feb/09/revealed-uk-covid-contact-tracers-working-from-abroad
▻https://i.guim.co.uk/img/media/90074c169b2005d480c771b575a21a7954d2f717/0_117_3500_2100/master/3500.jpg?width=1200&height=630&quality=85&auto=format&fit=crop&overlay-ali
Some contact tracers working on the UK’s test and trace system are thought to have been working from abroad, the Guardian has learned, with one company resorting to tracking its employees’ locations.Intelling, hired through outsourcing firm Serco and employing about 500 staff members, makes its workers turn on “geo-tracking” owing to concerns that some have been doing their job remotely from overseas. The Guardian was shown a presentation sent to workers at the company about working from home, which includes information for tracers about how to use geo-tracking, which ensures staff are working from a UK IP address.Serco said the software was being used after claims emerged last summer that individual call handlers may have been trying to work when they were outside the UK. Intelling did not respond to attempts to contact it for a comment.
According to NHS professionals, the health service’s job portal, clinical contact tracers “must be based in the UK to work”. “Clinical caseworkers cannot operate in their roles from countries outside of the UK,” the guidance says. Intelling tracers are normally required to work from their home address, according to their contract. The Guardian understands that agents must not be based abroad to ensure that personal data being processed by suppliers does not leave the UK
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