Danish researchers have an enraging proposal to speed up queues: Serve the last person first
▻http://qz.com/496525/danish-researchers-have-an-enraging-proposal-to-speed-up-queues-serve-the-last-p
The problem with “first-come, first-serve” is it incentivizes people to arrive early, which researchers say results in people waiting for the longest period of time. When this incentive is removed—under a “last-come, first-serve” system—the queues are more efficient. Researchers suggest that under this model, people are forced to change their behaviors and arrive at the queues at a slower rate. When people who arrive last are served first, there is less of a bottleneck and thus less congestion in queues.