The Spanish Town That Runs on Twitter - The New York Times
▻http://www.nytimes.com/2016/06/09/technology/the-spanish-town-that-runs-on-twitter.html
Using #Twitter has also reduced the need for some jobs. Jun cut its police force by three-quarters, to just one officer, soon after turning to Twitter as its main form of communication when residents began tweeting potential problems directly to the mayor.
“We don’t have one #police officer,” Mr. Rodríguez Salas said. “We have 3,500.”