Technical and social challenges of #conversational_design — uxdesign.cc – User Experience Design
▻https://uxdesign.cc/my-website-is-now-conversational-here-is-what-i-learned-7e943cc6ace0
A couple of weeks ago, I ran an experiment on my website. I made it conversational. The feedback, responses and media coverage have been absolutely amazing. I received over 300 emails within the first 24 hours.
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Some of you asked me to share my insights. Since this whole thing started as a conversation, I’d like to keep it as one.
