Certainty Theater
▻https://hackernoon.com/certainty-theater-43f18c278cf9?source=rss----3a8144eabfe3---4
We often reward Certainty Theater (a not-so-distant relative to Success Theater).I remember when a CTO asked me for a more detailed, solution-oriented roadmap. I resisted. He asked repeatedly. I finally caved and spent twenty minutes sketching out a dozen ideas based mostly on gut feel. “John really nailed this! He has a super clear vision. We need to start on this in Q2!” Ooof…not my best work. I was participating in Certainty Theater.Why did I resist? Because I knew the opportunity was lucrative…and that the company would deliver better outcomes if a cross-functional team of designers, developers, and customers started together (including further exploring the problem). If I committed to that big batch of prescriptive work before we started together, we’d miss out on all sorts of (...)
