company:accenture

  • Dans le #business de l’#humanitaire : doit-on tirer #profit des #réfugiés ?

    Depuis la crise économique de 2008 et la multiplication des conflits dans le monde, l’insuffisance des fonds alloués au secteur humanitaire n’a jamais été aussi importante. En effet seulement 59 % des besoins en la matière ont été financés en 2018.

    Pour l’une des crises humanitaires les plus médiatisées, celle des réfugiés, les chiffres sont plus alarmants encore. Le Haut-commissariat pour les Réfugiés (HCR) estime que pour l’année 2019 tout juste 14 % de l’aide nécessaire a été financée pour venir en aide aux 68,5 millions de réfugiés, demandeurs d’asile, personnes déplacées et apatrides.
    L’échec du système d’asile

    Bien que garanti par le droit international l’accueil de ces populations vulnérables reste globalement infime. En moyenne, seulement 1 % des réfugiés sont référés par le HCR pour être réinstallés dans des pays d’accueil chaque année. Le cantonnement en camps ou les installations plus ou moins précaires dans les pays limitrophes des zones de conflits deviennent les seules alternatives pour la grande majorité des réfugiés, pour qui la durée moyenne d’exil est d’environ 26 ans.

    Victimes des politiques d’asile de plus en plus restrictives des pays occidentaux plus de 85 % vivent dans des pays « en développement », dont les services élémentaires sont déjà sous pression.

    Le privé à la rescousse

    Pour pallier ces tensions, les capacités financières et innovatrices du secteur privé semblent aujourd’hui s’imposer comme une solution. Le HCR reconnaît en effet que le monde commercial joue un rôle central pour fournir des opportunités aux réfugiés et les soutenir.

    Le Pacte mondial sur les réfugiés adopté par 181 membres de l’ONU en décembre 2018 a lui aussi souligné le rôle primordial du secteur privé pour contrer les failles du système humanitaire.

    Que ce soit en termes d’emploi, d’opportunités commerciales ou de fourniture de biens et de services essentiels par l’intermédiaire de partenariats public-privé, ou encore en aidant les agences non gouvernementales ou gouvernementales à innover pour améliorer la qualité et la provision de l’aide, le monde du business semble désormais indissociable du monde humanitaire.

    Mais normaliser la condition du réfugié dans la logique économique de marché, n’est pas un artifice idéologique servant de plus en plus les intérêts corporatifs ? Et ces derniers ne passeront-ils pas avant ceux des réfugiés dans ce business désormais très rentable – fort de ses 20 milliards de dollars par an- qu’est devenu l’humanitaire ?
    De nombreuses plates-formes impliquées

    Le secteur commercial est impliqué à de nombreux niveaux du système d’asile. Par exemple, via des forums consultatifs comme la branche UNHCR Innovation du HCR créée en 2012 et financée par la fondation IKEA. Ce forum cherche à développer des moyens créatifs d’engager les entreprises et leurs ressources technologiques.

    D’autres plates-formes comme l’initiative #Connecting_Business ou encore #The_Solutions_Alliance tendent à impliquer le secteur privé dans les solutions en déplacement et en mesurer l’impact.

    Ou encore des organismes comme #Talent_beyond_boundaries ou la plate-forme française #Action_emploi_réfugiés élaborent des #bases_de_données regroupant des réfugiés et leurs #compétences techniques et académiques afin de les connecter à des employeurs potentiels dans les pays les autorisant à travailler.

    Afin de coordonner et de conseiller les actions et réponses du monde du profit, d’autres acteurs comme les consultants #Philanthropy_Advisors ont vu le jour pour promouvoir le développement de la collaboration philanthropique stratégique entre les #entreprises et le monde humanitaire, et les aider à projeter leur retour sur #investissement.

    Les marchés prospèrent

    Ainsi les partenariats public-privé avec le HCR et les ONG se multiplient, tant pour les prestations de service que l’expertise du secteur privé dans l’innovation.

    De gigantesques salons commerciaux réunissent régulièrement les grandes agences onusiennes, des ONG et des sociétés privées de toute taille afin d’essayer de prendre les marchés de l’humanitaire. Au salon DIHAD de Dubai par exemple, des stands de vendeurs de drones, de lampes photovoltaïques ou encore de kits alimentaires côtoient ceux des sociétés de services financiers comme MasterCard Worldwide ou des grands cabinets d’audit et de réduction des coûts en entreprise, comme Accenture et Deloitte.

    Cette concurrence grandissante des marchés de l’humanitaire semble suggérer que le système d’asile s’inscrit lui aussi progressivement dans un modèle néolibéral, appliquant la logique économique de marché jusque dans la sphère humanitaire.
    Abus et philanthropie des bailleurs de fonds

    Ce monde humanitaire qui pratique une logique propre à celle du monde des affaires soulève de multiples questions éthiques et pragmatiques.

    Au niveau philanthropique par exemple, les partenaires majeurs du HCR incluent des multinationales comme #Nike, #Merck, #BP, #Nestlé, #IKEA ou encore #Microsoft.

    Or, bien que l’apport financier de ces corporations soit essentiel pour contrer le manque de fonds du système d’asile, la crédibilité et la légitimité de certains partenaires a été contestée.

    Pour cause, les exploitations et abus déjà recensés à l’encontre de ces corporations. Nestlé a récemment été accusé d’esclavagisme en Thaïlande ; Nike et BP ont eux aussi été régulièrement critiqués pour leur modèle économique peu regardant des droits du travail ; ou encore Microsoft, récemment accusé d’exploitation d’enfants dans les mines de cobalt en République Démocratique du Congo. L’entreprise IKEA, bailleur majeur du HCR à quant à elle été inculpée dans un scandale d’évasion fiscale, accusée d’échapper ainsi aux taxes dans les états qui entre autres, financent le HCR.
    Des employeurs douteux

    En tant qu’employeur, le secteur privé embauche et rémunère des réfugiés dans des contextes légaux comme clandestins.

    Par exemple, 20 % de la main d’œuvre de la compagnie #Chobani, spécialiste du yaourt à la grecque implantée aux États-Unis est réfugiée. Son PDG estime que dans le monde actuel le secteur privé est l ‘agent de changement le plus efficace et a ainsi créé la fondation #Partenariat_Tent, afin de sensibiliser le monde commercial à l’importance du secteur privé dans la cause réfugiée.

    Par l’intermédiaire de cette plate-forme, plus de 20 entreprises dont #Microsoft, #Ikea, #H&M et #Hilton ont annoncé des initiatives d’#emploi destinées à contrer la crise des déplacements.

    Cependant, puisque souvent sans droit de travail dans les pays d’accueil de la majorité des réfugiés, ceux-ci sont souvent prêts à accepter n’importe quelle opportunité, et s’exposent à toute sorte de mécanisme d’exploitation, des multinationales aux petites entreprises, légalement ou dans l’économie informelle.

    Des enfants réfugiés Rohingya au Bangladesh aux Syriens en Turquie, Irak, Jordanie ou au Liban exploités dans diverses industries, les exemples d’abus par des entreprises de toutes tailles sont souvent recensés et vaguement relayés dans la presse. Parfois, les entreprises inculpées ne sont autres que des géants comme #Zara, #Mango, #Marks_and_Spencer, qui ne sont pas légalement réprimandés car il n’existe ni mécanisme de coercition ni cadre de sanction pour les multinationales.

    L’ambiguïté des sous-traitants

    Par ailleurs, les gouvernements, le #HCR et les #ONG sous-traitent progressivement l’assistance et la protection des réfugiés à divers partenaires commerciaux afin d’améliorer les conditions de vie dans des secteurs aussi divers que la finance, la provision de service, le conseil, la construction, la santé, la technologie ou encore l’éducation.

    Si de tels projets sont souvent très positifs, d’autres se font complices ou tirent profit de politiques publiques allant à l’encontre de la protection des droits humains. La multinationale espagnole #Ferrovial, un entrepreneur indépendant contracté par l’état australien pour gérer son système carcéral des demandeurs d’asile offshore, a été accusée de mauvais traitements chroniques envers les réfugiés dans des centres de détention extraterritoriaux administrés par l’Australie. Cette dernière est elle-même accusée de crimes contre l’humanité pour son traitement des demandeurs d’asile arrivés par bateau.

    Amnesty International a aussi dénoncé des actes de torture par la compagnie Australienne #Wilson_Security, sous-traitant de la filiale australienne de Ferrovial, #Broadspectrum.

    La compagnie britannique de sécurité #G4S a elle aussi fait l’objet d’une multitude d’allégations concernant des violences physiques perpétrées par ses employés dans des camps contre des réfugiés, par exemple à Daddab au Kenya, et sans conséquence pour G4S.

    Des compagnies comme #European_Homecare ou #ORS spécialisées dans la provision de service aux migrants et réfugiés ont été accusées de #maltraitance dans les milieux carcéraux envers les gardes et les réfugiés.

    Ainsi, selon un rapport de L’Internationale des services publics, la privatisation des services aux réfugiés et aux demandeurs d’asile a un impact direct sur leur qualité et aboutit à des services inappropriés, caractérisés par un manque d’empathie, et ne respectant souvent pas les droits humains.

    Le business de la catastrophe

    Par soucis d’efficacité, en privatisant de plus en plus leurs services et en laissant le monde du profit infiltrer celui de l’humanitaire, le HCR et les ONG prennent le risque de créer des conditions d’exploitation échappant aux mécanismes légaux de responsabilité.

    Aux vues de nombreuses questions éthiques, le monde commercial peut-il réellement contrer les failles étatiques et organisationnelles du monde humanitaire ? L’intégration du secteur privé dans le système de protection et d’assistance aux réfugiés, est-ce aussi en soi justifier le désengagement des États de leurs obligations en matière de protection des personnes les plus vulnérables ?

    Comment ainsi éviter que cette source d’opportunité commerciale pour les entreprises, et les opportunités d’émancipation que cela engendre pour les réfugiés, n’entraîne leur marchandisation et exploitation, dans un contexte où les cadres juridiques en matière de business et droits humains ne sont visiblement pas assez strictes ?

    https://theconversation.com/dans-le-business-de-lhumanitaire-doit-on-tirer-profit-des-refugies-
    #privatisation #partenariats_public-privé #PPP #asile #migrations #philanthropie #travail #salons_commerciaux #salons #DIHAD #néolibéralisme #sous-traitance

  • #CBP terminates controversial $297 million #Accenture contract amid continued staffing struggles

    #Customs_and_Border_Protection on Thursday ended its controversial $297 million hiring contract with Accenture, according to two senior DHS officials and an Accenture representative.
    As of December, when CBP terminated part of its contract, the company had only completed processing 58 applicants and only 22 had made it onto the payroll about a year after the company was hired.
    At the time, the 3,500 applicants that remained in the Accenture hiring pipeline were transferred to CBP’s own hiring center to complete the process.

    CBP cut ties with Accenture on processing applicants a few months ago, it retained some services, including marketing, advertising and applicant support.
    This week, the entire contract was terminated for “convenience,” government speak for agreeing to part ways without placing blame on Accenture.
    While government hiring is “slow and onerous, it’s also part of being in the government” and that’s “something we have to accept and deal with as we go forward,” said one of the officials.
    For its efforts, CBP paid Accenture around $19 million in start-up costs, and around $2 million for 58 people who got job offers, according to the officials.
    Over the last couple of months, CBP explored how to modify the contract, but ultimately decided to completely stop work and return any remaining funds to taxpayers.
    But it’s unclear how much money, if any, that will be.

    In addition, to the funds already paid to Accenture, CBP has around $39 million left to “settle and close the books” with the company, an amount which has yet to be determined.
    In November 2017, CBP awarded Accenture the contract to help meet the hiring demands of an executive order on border security that President Donald Trump signed during his first week in office. The administration directed CBP to hire an additional 7,500 agents and officers on top of its current hiring goals.
    “We were in a situation where we needed to try something new” and “break the cycle of going backwards,” said a DHS official about why the agency started the contract.

    Meanwhile, hiring remains difficult for the agency amid a surge of migrants at the southern border that is stretching CBP resources thin.
    It “continues to be a very challenging environment,” said one official about hiring efforts this year.

    In fact, one of the reasons that CBP didn’t need Accenture to process applicants, is because the agency didn’t receive as many applications as it initially planned for.
    The agency has been focused on beating attrition and has been able to recently “beat it by a modest amount,” said the official. “Ultimately we would like to beat it by a heck of a lot, but we’re not there yet.”

    https://edition.cnn.com/2019/04/05/politics/cbp-terminate-hiring-contract-accenture/index.html
    #frontières #contrôles_frontaliers #USA #Ests-Unis #complexe_militaro-industriel #business

    • Border Profiteers

      On a recent sunny spring afternoon in Texas, a couple hundred Border Patrol agents, Homeland Security officials, and salespeople from a wide array of defense and security contractors gathered at the Bandera Gun Club about an hour northwest of San Antonio to eat barbecue and shoot each other’s guns. The techies wore flip-flops; the veterans wore combat boots. Everyone had a good time. They were letting loose, having spent the last forty-eight hours cooped up in suits and ties back at San Antonio’s Henry B. Gonzalez convention center, mingling and schmoozing, hawking their wares, and listening to immigration officials rail about how those serving in enforcement agencies are not, under any circumstances, Nazis.

      These profiteers and bureaucrats of the immigration-industrial complex were fresh from the 2019 #Border_Security_Expo —essentially a trade show for state violence, where law enforcement officers and weapons manufacturers gather, per the Expo’s marketing materials, to “identify and address new and emerging border challenges and opportunities through technology, partnership, and innovation.” The previous two days of panels, speeches, and presentations had been informative, a major in the Argentine Special Forces told me at the gun range, but boring. He was glad to be outside, where handguns popped and automatic rifles spat around us. I emptied a pistol into a target while a man in a Three Percenter militia baseball hat told me that I was a “natural-born killer.” A drone buzzed overhead until, in a demonstration of a company’s new anti-drone technology, a device that looked like a rocket launcher and fired a sort of exploding net took it down. “This is music to me,” the Argentine major said.

      Perhaps it’s not surprising the Border Security Expo attendees were so eager to blow off steam. This year’s event found many of them in a defensive posture, given the waves of bad press they’d endured since President Trump’s inauguration, and especially since the disastrous implementation of his family separation policy, officially announced by former Attorney General Jeff Sessions in April of 2018, before being rescinded by Trump two-and-a-half months later. Throughout the Expo, in public events and in background roundtable conversations with reporters, officials from the various component parts of the Department of Homeland Security rolled out a series of carefully rehearsed talking points: Immigrations and Customs Enforcement (ICE) and Customs and Border Patrol (CBP) need more money, personnel, and technology; taking migrants to hospitals distracts CBP officers from their real mission; and the 1997 Flores court settlement, which prohibits immigration enforcement agencies from detaining migrant families with children for more than twenty days, is undermining the very sovereignty of the United States. “We want a secure border, we want an immigration system that has integrity,” Ronald Vitiello, then–acting head of ICE, said in a keynote address to the hundreds of people gathered in San Antonio. “We have a generous immigration system in this country, but it has to have integrity in order for us to continue to be so generous.”

      More of a technocrat than his thuggish predecessor Thomas Homan, Vitiello also spoke at length about using the “dark web” to take down smugglers and the importance of having the most up-to-date data-management technology. But he spoke most adamantly about needing “a fix” for the Flores settlement. “If you prosecute crimes and you give people consequences, you get less of it,” he said. “With Flores, there’s no consequence, and everybody knows that,” a senior ICE official echoed to reporters during a background conversation immediately following Vitiello’s keynote remarks. “That’s why you’re seeing so many family units. We cannot apply a consequence to a family unit, because we have to release them.”

      Meanwhile, around 550 miles to the west, in El Paso, hundreds of migrants, including children and families, were being held by CBP under a bridge, reportedly forced to sleep on the ground, with inadequate medical attention. “They treated us like we are animals,” one Honduran man told Texas Monthly. “I felt what they were trying to do was to hurt us psychologically, so we would understand that this is a lesson we were being taught, that we shouldn’t have crossed.” Less than a week after the holding pen beneath the bridge closed, Vitiello’s nomination to run ICE would be pulled amid a spate of firings across DHS; President Trump wanted to go “in a tougher direction.”

      Family Values

      On the second day of the Border Security Expo, in a speech over catered lunch, Scott Luck, deputy chief of Customs and Border Protection and a career Border Patrol agent, lamented that the influx of children and families at the border meant that resources were being diverted from traditional enforcement practices. “Every day, about 150 agents spend their shifts at hospitals and medical facilities with illegal aliens receiving treatment,” he said. “The annual salary cost for agents on hospital watch is more than $11.5 million. Budget analysts estimate that 13 percent of our operational budget—the budget that we use to buy equipment, to buy vehicles for our men and women—is now used for transportation, medical expenses, diapers, food, and other necessities to care for illegal aliens in Border Patrol custody.”

      As far as Luck was concerned, every dollar spent on food and diapers is one not spent on drones and weapons, and every hour an agent spends guarding a migrant in a hospital is an hour they don’t spend on the border. “It’s not what they signed up for. The mission they signed up for is to protect the United States border, to protect the communities in which they live and serve,” he told reporters after his speech. “The influx, the volume, the clutter that this creates is frustrating.” Vitiello applied an Orwellian inversion: “We’re not helping them as fast as we want to,” he said of migrant families apprehended at the border.

      Even when discussing the intimate needs of detained migrant families, the language border officials used to describe their remit throughout the Expo was explicitly militaristic: achieving “operational control,” Luck said, requires “impedance and denial” and “situational awareness.” He referred to technology as a “vital force multiplier.” He at least stopped short of endorsing the president’s framing that what is happening on the border constitutes an invasion, instead describing it as a “deluge.”

      According to the Migration Policy Institute, a non-partisan think tank, the U.S. immigrant population has continued to grow—although at a slower rate than it did before the 2007 recession, and undocumented people appear to make up a smaller proportion of the overall population. Regardless, in fiscal year 2018, both ICE and CBP stepped up their enforcement activities, arresting, apprehending, and deporting people at significantly higher rates than the previous year. More than three times as many family members were apprehended at the border last year than in 2017, the Pew Research Center reports, and in the first six months of FY 2019 alone there were 189,584 apprehensions of “family units”: more than half of all apprehensions at the border during that time, and more than the full-year total of apprehended families for any other year on record. While the overall numbers have not yet begun to approach those of the 1980s and 1990s, when apprehensions regularly exceeded one million per year, the demographics of who is arriving at the United States southern border are changing: fewer single men from Mexico and more children and families from Guatemala, Honduras, and El Salvador—in other words, an ever-wider range of desperate victims of drug gangs and American policies that have long supported corrupt regimes.

      This change has presented people like Luck with problems they insist are merely logistical: aging Border Patrol stations, he told us at the Expo, “are not luxurious in any way, and they were never intended to handle families and children.” The solution, according to Vitiello, is “continued capital investment” in those facilities, as well as the cars and trucks necessary to patrol the border region and transport those apprehended from CBP custody to ICE detention centers, the IT necessary to sift through vast amounts of data accumulated through untold surveillance methods, and all of “the systems by which we do our work.”

      Neither Vitiello nor Luck would consider whether those systems—wherein thousands of children, ostensibly under the federal government’s care, have been sexually abused and five, from December through May of this year, have died—ought to be questioned. Both laughed off calls from migrant justice organizers, activists, and politicians to abolish ICE. “The concept of the Department of Homeland Security—and ICE as an agency within it—was designed for us to learn the lessons from 9/11,” Vitiello said. “Those needs still exist in this society. We’re gonna do our part.” DHS officials have even considered holding migrant children at Guantánamo Bay, Cuba, according to the New York Times, where a new $23 million “contingency mass migration complex” is being built. The complex, which is to be completed by the end of the year, will have a capacity of thirteen thousand.

      Violence is the Point

      The existence of ICE may be a consequence of 9/11, but the first sections of fencing along the U.S.-Mexico border—originally to contain livestock—went up in 1909 through 1911. In 1945, in response to a shift in border crossings from Texas to California, the U.S. Border Patrol and the Immigration and Naturalization Service recycled fencing wire and posts from internment camps in Crystal City, Texas, where more than a hundred thousand Japanese Americans had been imprisoned during World War II. “Although the INS could not erect a continuous line of fence along the border, they hoped that strategic placement of the fence would ‘compel persons seeking to enter the United States illegally to attempt to go around the ends of the fence,’” historian Kelly Lytle Hernández, quoting from government documents, writes in Migra! A History of the U.S. Border Patrol. “What lay at the end of the fences and canals were desert lands and mountains extremely dangerous to cross without guidance or sufficient water. The fences, therefore, discouraged illegal immigration by exposing undocumented border crossers to the dangers of daytime dehydration and nighttime hypothermia.”

      Apprehension and deportation tactics continued to escalate in the years following World War II—including Operation Wetback, the infamous (and heavily propagandized) mass-deportation campaign of 1954—but the modern, militarized border era was greatly boosted by Bill Clinton. It was during Clinton’s first administration that Border Patrol released its “Strategic Plan: 1994 and Beyond,” which introduced the idea of “prevention through deterrence,” a theory of border policing that built on the logic of the original wall and hinges upon increasing the “cost” of migration “to the point that many will consider it futile to continue to attempt illegal entry.” With the Strategic Plan, the agency was requesting more money, officers, and equipment in order to “enhance national security and safeguard our immigration heritage.”

      The plan also noted that “a strong interior enforcement posture works well for border control,” and in 1996, amid a flurry of legislation targeting people of color and the poor, Congress passed the Illegal Immigration Reform and Immigrant Responsibility Act, which empowered the federal government to deport more people more quickly and made it nearly impossible for undocumented immigrants to obtain legal status. “Before 1996, internal enforcement activities had not played a very significant role in immigration enforcement,” the sociologists Douglas Massey and Karen A. Pren wrote in 2012. “Afterward these activities rose to levels not seen since the deportation campaigns of the Great Depression.” With the passage of the Patriot Act in 2001 and the creation of the Department of Homeland Security and Immigration and Customs Enforcement in 2002, immigration was further securitized and criminalized, paving the way for an explosion in border policing technology that has further aligned the state with the defense and security industry. And at least one of Border Patrol’s “key assumptions,” explicitly stated in the 1994 strategy document, has borne out: “Violence will increase as effects of strategy are felt.”

      What this phrasing obscures, however, is that violence is the border strategy. In practice, what “prevention through deterrence” has meant is forcing migrants to cross the U.S.-Mexico border in the desert, putting already vulnerable people at even greater risk. Closing urban points of entry, for example, or making asylum-seekers wait indefinitely in Mexico while their claims are processed, pushes migrants into remote areas where there is a higher likelihood they will suffer injury and death, as in the case of seven-year-old Jakil Caal Maquin, who died of dehydration and shock after being taken into CBP custody in December. (A spokesperson for CBP, in an email response, deflected questions about whether the agency considers children dying in its custody a deterrent.) Maquin is one of many thousands who have died attempting to cross into the United States: the most conservative estimate comes from CBP itself, which has recovered the remains of 7,505 people from its southwest border sectors between 1998 and 2018. This figure accounts for neither those who die on the Mexican side of the border, nor those whose bodies remain lost to the desert.

      Draconian immigration policing causes migrants to resort to smugglers and traffickers, creating the conditions for their exploitation by cartels and other violent actors and increasing the likelihood that they will be kidnapped, coerced, or extorted. As a result, some migrants have sought the safety of collective action in the form of the “caravan” or “exodus,” which has then led the U.S. media and immigration enforcement agencies to justify further militarization of the border. Indeed, in his keynote address at the Expo, Luck described “the emerging prevalence of large groups of one hundred people or more” as “troubling and especially dangerous.” Later, a sales representative for the gun manufacturer Glock very confidently explained to me that this was because agents of al-Shabaab, the al-Qaeda affiliate in Somalia, were embedded with the caravans.

      Branding the Border

      Unsurprisingly, caravans came up frequently at the Border Security Expo. (An ICE spokesperson would later decline to explain what specific threat they pose to national security, instead citing general statistics about the terrorist watchlist, “special interest aliens,” and “suspicious travel patterns.”) During his own keynote speech, Vitiello described how ICE, and specifically its subcomponent Homeland Security Investigations, had deployed surveillance and intelligence-gathering techniques to monitor the progress of caravans toward the border. “When these caravans have come, we’ve had trained, vetted individuals on the ground in those countries reporting in real time what they were seeing: who the organizers were, how they were being funded,” he said, before going on an astonishing tangent:

      That’s the kind of capability that also does amazing things to protecting brands, property rights, economic security. Think about it. If you start a company, introduce a product that’s innovative, there are people in the world who can take that, deconstruct it, and create their own version of it and sell it as yours. All the sweat that went into whatever that product was, to build your brand, they’ll take it away and slap it on some substandard product. It’s not good for consumers, it’s not good for public safety, and it’s certainly an economic drain on the country. That’s part of the mission.

      That the then–acting director of ICE, the germ-cell of fascism in the bourgeois American state, would admit that an important part of his agency’s mission is the protection of private property is a testament to the Trump administration’s commitment to saying the quiet part out loud.

      In fact, brands and private industry had pride of place at the Border Security Expo. A memorial ceremony for men and women of Border Patrol who have been killed in the line of duty was sponsored by Sava Solutions, an IT firm that has been awarded at least $482 million in federal contracts since 2008. Sava, whose president spent twenty-four years with the DEA and whose director of business development spent twenty with the FBI, was just one of the scores of firms in attendance at the Expo, each hoping to persuade the bureaucrats in charge of acquiring new gear for border security agencies that their drones, their facial recognition technology, their “smart” fences were the best of the bunch. Corporate sponsors included familiar names like Verizon and Motorola, and other less well-known ones, like Elbit Systems of America, a subsidiary of Israel’s largest private defense contractor, as well as a handful of IT firms with aggressive slogans like “Ever Vigilant” (CACI), “Securing the Future” (ManTech), and “Securing Your Tomorrow” (Unisys).

      The presence of these firms—and indeed the very existence of the Expo—underscores an important truth that anyone attempting to understand immigration politics must reckon with: border security is big business. The “homeland security and emergency management market,” driven by “increasing terrorist threats and biohazard attacks and occurrence of unpredictable natural disasters,” is projected to grow to more than $742 billion by 2023 from $557 billion in 2018, one financial analysis has found. In the coming decades, as more people are displaced by climate catastrophe and economic crises—estimates vary between 150 million and 1 billion by 2050—the industry dedicated to policing the vulnerable stands to profit enormously. By 2013, the United States was already spending more on federal immigration enforcement than all other federal law enforcement agencies combined, including the FBI and DEA; ICE’s budget has doubled since its inception in 2003, while CBP’s has nearly tripled. Between 1993 and 2018, the number of Border Patrol agents grew from 4,139 to 19,555. And year after year, Democrats and Republicans alike have been happy to fuel an ever more high-tech deportation machine. “Congress has given us a lot of money in technology,” Luck told reporters after his keynote speech. “They’ve given us over what we’ve asked for in technology!”

      “As all of this rhetoric around security has increased, so has the impetus to give them more weapons and more tools and more gadgets,” Jacinta Gonzalez, a senior campaign organizer with Mijente, a national network of migrant justice activists, told me. “That’s also where the profiteering comes in.” She continued: “Industries understand what’s good for business and adapt themselves to what they see is happening. If they see an administration coming into power that is pro-militarization, anti-immigrant, pro-police, anti-communities of color, then that’s going to shape where they put their money.”

      By way of example, Gonzalez pointed to Silicon Valley billionaire Peter Thiel, who spent $1.25 million supporting Trump’s 2016 election campaign and followed that up last year by donating $1 million to the Club for Growth—a far-right libertarian organization founded by Heritage Foundation fellow and one-time Federal Reserve Board prospect Stephen Moore—as well as about $350,000 to the Republican National Committee and other GOP groups. ICE has awarded Palantir, the $20 billion surveillance firm founded by Thiel, several contracts worth tens of millions of dollars to manage its data streams—a partnership the agency considers “mission critical,” according to documents reviewed by The Intercept. Palantir, in turn, runs on Amazon Web Services, the cloud computing service provided by the world’s most valuable public company, which is itself a key contractor in managing the Department of Homeland Security’s $6.8 billion IT portfolio.

      Meanwhile, former DHS secretary John Kelly, who was Trump’s chief of staff when the administration enacted its “zero-tolerance” border policy, has joined the board of Caliburn International—parent organization of the only for-profit company operating shelters for migrant children. “Border enforcement and immigration policy,” Caliburn reported in an SEC filing last year, “is driving significant growth.” As Harsha Walia writes in Undoing Border Imperialism, “the state and capitalism are again in mutual alliance.”

      Triumph of the Techno-Nativists

      At one point during the Expo, between speeches, I stopped by a booth for Network Integrity Systems, a security firm that had set up a demonstration of its Sentinel™ Perimeter Intrusion Detection System. A sales representative stuck out his hand and introduced himself, eager to explain how his employer’s fiber optic motion sensors could be used at the border, or—he paused to correct himself—“any kind of perimeter.” He invited me to step inside the space that his coworkers had built, starting to say “cage” but then correcting himself, again, to say “small enclosure.” (It was literally a cage.) If I could get out, climbing over the fencing, without triggering the alarm, I would win a $500 Amazon gift card. I did not succeed.

      Overwhelmingly, the vendors in attendance at the Expo were there to promote this kind of technology: not concrete and steel, but motion sensors, high-powered cameras, and drones. Customs and Border Patrol’s chief operating officer John Sanders—whose biography on the CBP website describes him as a “seasoned entrepreneur and innovator” who has “served on the Board of Directors for several leading providers of contraband detection, geospatial intelligence, and data analytics solutions”—concluded his address by bestowing on CBP the highest compliment he could muster: declaring the agency comparable “to any start-up.” Rhetoric like Sanders’s, ubiquitous at the Expo, renders the border both bureaucratic and boring: a problem to be solved with some algorithmic mixture of brutality and Big Data. The future of border security, as shaped by the material interests that benefit from border securitization, is not a wall of the sort imagined by President Trump, but a “smart” wall.

      High-ranking Democrats—leaders in the second party of capital—and Republicans from the border region have championed this compromise. During the 2018-2019 government shutdown, House Homeland Security Committee Chairman Bennie Thompson told reporters that Democrats would appropriate $5.7 billion for “border security,” so long as that did not include a wall of Trump’s description. “Walls are primitive. What we need to do is have border security,” House Majority Whip Jim Clyburn said in January. He later expanded to CNN: “I’ve said that we ought to have a smart wall. I defined that as a wall using drones to make it too high to get over, using x-ray equipment to make it too wide to get around, and using scanners to go deep enough not to be able to tunnel under it. To me, that would be a smart thing to do.”

      Even the social democratic vision of Senator Bernie Sanders stops short at the border. “If you open the borders, my God, there’s a lot of poverty in this world, and you’re going to have people from all over the world,” he told Iowa voters in early April, “and I don’t think that’s something that we can do at this point.” Over a week later, during a Fox News town hall with Pennsylvania voters, he recommitted: “We need border security. Of course we do. Who argues with that? That goes without saying.”

      To the extent that Trump’s rhetoric, his administration’s immigration policies, and the enforcement agencies’ practices have made the “border crisis” more visible than ever before, they’ve done so on terms that most Democrats and liberals fundamentally agree with: immigration must be controlled and policed; the border must be enforced. One need look no further than the high priest of sensible centrism, Thomas Friedman, whose major complaint about Trump’s immigration politics is that he is “wasting” the crisis—an allusion to Rahm Emanuel’s now-clichéd remark that “you never want a serious crisis to go to waste.” (Frequently stripped of context, it is worth remembering that Emanuel made this comment in the throes of the 2008 financial meltdown, at the Wall Street Journal’s CEO Council, shortly following President Obama’s election.) “Regarding the border, the right place for Democrats to be is for a high wall with a big gate,” Friedman wrote in November of 2018. A few months later, a tour led by Border Patrol agents of the San Ysidro port of entry in San Diego left Friedman “more certain than ever that we have a real immigration crisis and that the solution is a high wall with a big gate—but a smart gate.”

      As reasonable as this might sound to anxious New York Times readers looking for what passes as humanitarian thinking in James Bennet’s opinion pages, the horror of Friedman’s logic eventually reveals itself when he considers who might pass through the big, smart gate in the high, high wall: “those who deserve asylum” and “a steady flow of legal, high-energy, and high-I.Q. immigrants.” Friedman’s tortured hypothetical shows us who he considers to be acceptable subjects of deportation and deprivation: the poor, the lazy, and the stupid. This is corporate-sponsored, state-sanctioned eugenics: the nativism of technocrats.

      The vision of a hermetically sealed border being sold, in different ways, by Trump and his allies, by Democrats, and by the Border Security Expo is in reality a selectively permeable one that strictly regulates the movement of migrant labor while allowing for the unimpeded flow of capital. Immigrants in the United States, regardless of their legal status, are caught between two factions of the capitalist class, each of which seek their immiseration: the citrus farmers, construction firms, and meat packing plants that benefit from an underclass of unorganized and impoverished workers, and the defense and security firms that keep them in a state of constant criminality and deportability.

      You could even argue that nobody in a position of power really wants a literal wall. Even before taking office, Trump himself knew he could only go so far. “We’re going to do a wall,” he said on the campaign trail in 2015. However: “We’re going to have a big, fat beautiful door on the wall.” In January 2019, speaking to the American Farm Bureau Association, Trump acknowledged the necessity of a mechanism allowing seasonal farmworkers from Mexico to cross the border, actually promising to loosen regulations on employers who rely on temporary migrant labor. “It’s going to be easier for them to get in than what they have to go through now,” he said, “I know a lot about the farming world.”

      At bottom, there is little material difference between this and what Friedman imagines to be the smarter, more humane approach. While establishment liberals would no doubt prefer that immigration enforcement be undertaken quietly, quickly, and efficiently, they have no categorical objection to the idea that noncitizens should enjoy fewer rights than citizens or be subject to different standards of due process (standards that are already applied in deeply inequitable fashion).

      As the smorgasbord of technologies and services so garishly on display at the Border Security Expo attests, maintaining the contradiction between citizens and noncitizens (or between the imperial core and the colonized periphery) requires an ever-expanding security apparatus, which itself becomes a source of ever-expanding profit. The border, shaped by centuries of bourgeois interests and the genocidal machinations of the settler-colonial nation-state, constantly generates fresh crises on which the immigration-industrial complex feeds. In other words, there is not a crisis at the border; the border is the crisis.

      CBP has recently allowed Anduril, a start-up founded by one of Peter Thiel’s mentees, Palmer Luckey, to begin testing its artificial intelligence-powered surveillance towers and drones in Texas and California. Sam Ecker, an Anduril engineer, expounded on the benefits of such technology at the Expo. “A tower doesn’t get tired. It doesn’t care about being in the middle of the desert or a river around the clock,” he told me. “We just let the computers do what they do best.”

      https://thebaffler.com/outbursts/border-profiteers-oconnor

  • How #ai Is Transforming The Future Of #healthcare Industry
    https://hackernoon.com/how-ai-is-transforming-the-future-of-healthcare-industry-f6020cc18323?so

    The power of Artificial Intelligence is echoing across many industries. But its impact on healthcare is truly life-changing. With its ability to mimic human cognitive functions, AI is bringing a paradigm shift in the healthcare industry.This transformative technology is revolutionizing the health sectors in many ways. From drug development to clinical research, AI has helped improve patient outcomes at reduced costs. Besides, the introduction of this technology in healthcare promises easy access, affordability, and effectiveness.For the same reasons, there has been a huge investment by public and private sectors in the healthcare industry. According to a study, the investment will reach $6.6 billion by 2021. Accenture’s reports are even more astonishing. According to their analysis, AI (...)

    #big-data #artificial-intelligence #ai-and-health

  • Purpose-Driven Brands See a 3x Return on Investment
    https://hackernoon.com/purpose-driven-brands-see-a-3x-return-on-investment-43bb6f3e2bae?source=

    Purpose-driven brands are proliferating alongside the expansion of ecommerce and becoming increasingly popular with consumers. A recent study by Accenture highlighted that 63% of consumers prefer to purchase products from a brand that stand for a mission or purpose that resonates with them. Purpose-driven brands are defined as those that consistently place the “why” in their communication and advertising efforts.While the distinction between purpose-driven, sustainable, organic, and other similar terms is not always clear, an easy way to tell if a brand is purpose-driven is that it places an either altruistic or otherwise not commercial goal prominently on its website. Being purpose-driven can manifest itself in the form of a particular mission or in the consistent (not one-time (...)

    #purpose-branding-roi #purpose-driven-brand #marketing #purpose-driven-brand-roi #branding

  • #failoftheweek: München und Microsoft - ein schwerer Ausnahemefehler | Zündfunk | Bayern 2 | Radio | BR.de
    https://www.br.de/radio/bayern2/sendungen/zuendfunk/fail-muenchen-und-microsoft-ein-schwerer-ausnahmefehler-100.html

    Comment le lobbying de Microsift a tué Linux à Munich

    08.02.2019 - von: Christian Schiffer

    2003 schaute die Welt auf München. Die Stadt hatte es gewagt, sich gegen den Tech-Giganten Microsoft zu stellen. Die Computer der Stadt liefen von da auf dem Open Source-System Linux. 2020 wird dieser Ausflug beendet sein. Denn Microsoft ist mächtig.

    Steve Ballmer irgendwann in den Nullerjahren. Der damalige Chef von Microsoft springt auf einer Firmen-Veranstaltung über die Bühne. Ballmer schwitzt, Ballmer kreischt, Ballmer schüttelt den Kopf, weil er das einfach nicht fassen kann, wie geil, also wirklich WIE GEIL, diese Firma ist: Microsoft. Microsoft! Der sanfte IT-Riese, den alle lieben! Microsoft! Die Firma mit Windows, Word und Excel! Microsoft! Die Firma, die die Menschheit fast im Alleingang ins Digitalzeitalter gewummst hat! Microsoft! Die Firma mit dem Internet-Explorer, dem ja wohl gesamt-geilsten Internet-Browser der Welt! Paint, Minesweeper, Solitär: Alles geiler Microsoft-Shit!
    Power-Hühne und Ex-Microsoft-Chef Steve Ballmer

    Irgendwann kommt der hüpfende Power-Hüne vor einem Mikrofon schwer atmend zum Stehen. Der 1,96 Meter große Vorstandsvorsitzende wirkt damals ein wenig wie der Oliver Kahn unter den Unternehmenslenkern: Engagiert, verrückt, animalisch, voll auf Testosteron. Vor allem aber wirkt er wie jemand, mit dem man lieber nicht alleine in einem Raum sein möchte, wenn er unzufrieden ist.

    Doch das genau muss im Jahr 2003 der damalige Münchner Oberbürgermeister Christian Ude. München beschließt damals, die Stadtverwaltung auf Open Source umzustellen. Hintergrund ist, dass Microsoft kurz vorher den Support für Windows NT4 einstellt und die Stadt zwingen will, Millionen auszugeben, um auf eine neue Windows-Version umzusteigen. Die Entscheidung der Stadt München auf freie Software zu setzten, wird damals auf der ganzen Welt aufmerksam verfolgt. Auch deswegen unterbricht Steve Ballmer extra seinen Ski-Urlaub, um Christian Ude nochmal persönlich ins Gewissen zu reden, doch Ude bleibt hart.
    Bill Gates lauert am Rande der Bundesgartenschau

    Später lauert dem Münchner Oberbürgermeister dann auch noch Bill Gates am Rande der Bundesgartenschau auf und bittet ihn ein Stück in seinem Auto mitzufahren. Was dann passiert, schilderte Christian Ude im Deutschlandfunk so: „Und dann fragte er: Warum tun Sie das, das ist doch ein irrer Schritt, warum machen Sie das? – Und ich sagte: Um unabhängig zu werden. – Ja, von wem denn unabhängig? – Und dann sagte ich: Von Ihnen.“

    Ude bleib erneut hart und München startet das LiMux-Projekt. Auf den 15.000, zum Teil offenbar veralteten Rechnern der Stadtverwaltung soll nun Linux laufen. Über die Jahre spart die Stadt so eine Menge Geld ein, doch die Systeme sind auch fehleranfällig. Einmal fällt zum Beispiel das gesamte Mail-System der Stadt aus, weil jemand eine Nachrichte mit einer überlangen Betreffzeile schreibt. Die CSU mäkelt immer wieder an dem Projekt herum und dann kommt mit Dieter Reiter ein Oberbürgermeister ans Ruder, der sich in einem Interview als bekennender Microsoft-Fan outet.

    Vielleicht wegen dem ganzen geilen Microsoft-Shit, vielleicht aber auch, weil er als Wirtschaftsreferent seine Finger im Spiel hat, als der IT-Riese 2013 entscheidet, seine Zentrale von Unterschleißheim nach München zu verlegen.

    Dieter Reiter ist bekennender Microsoft-Fan

    Diese Woche kam dann aber auch noch heraus, dass die Unternehmensberatung Accenture mit Microsoft eine gemeinsame Service-Sparte gründen möchte. Accenture wiederum ist ausgerechnet die Unternehmensberatung, die Ende 2016 München dazu rät, doch bitte wieder zu Microsoft zurück zu kehren.

    Wieder Steve Ballmer. Diesmal noch verschwitzter und mindestens genau so bizarr: Der Ex-Microsoft-Chef beschwört die Wichtigkeit der Software-Entwickler – und damit hat er recht! Software-Entwickler bräuchte aber vor allem die Open Source-Szene, denn freie Software schreibt sich schließlich nicht von selbst, auch hier müssen Programmierer bezahlt werden. Und genau deswegen wäre es so wichtig, dass Städte und Gemeinden auf Open Source setzen. Einerseits wird dauernd der Einfluss von großen Software-Konzernen beklagt, man beschwert sich, dass Microsoft, Google, Facebook und alle die anderen Unternehmen im Plattform-Kapitalismus so mächtig geworden sind. Andererseits weigert man sich, die beachtliche staatliche Power dafür einzusetzen, Alternativ-Plattformen zu fördern, die günstiger sind und sicherer.

    Städte und Gemeinden sollten auf Open Source setzen

    Open Source kann eben nur funktionieren, wenn viele mitmachen. LiMux hätte hierbei ein Anfang sein können und gilt heute stattdessen tragischerweise als schwerer Ausnahmefehler.

    #Allemagne #Munich #Linux #Microsoft #politique

  • AI, ML and Big Data in Healthcare
    https://hackernoon.com/ai-ml-and-big-data-in-healthcare-89c21f31ca9e?source=rss----3a8144eabfe3

    Artificial intelligence (AI) isn’t a new idea, but it’s only in recent years that our technology has caught up to the point at which it has practical uses. We’re a long way away from true artificial intelligence like the human-like robots and computers that we see in science fiction movies, but we are at least in a place where AI can outperform human beings at certain tasks.And AI could be particularly powerful in the health care industry. One piece of research from Accenture found that key clinical health AI applications can potentially create $150 billion in annual savings for the US health care economy by 2026. Another report from Tractica found that the AI health care market will be worth $34 billion by 2025.AI is great at performing repetitive tasks, and there’s no shortage of them in (...)

    #artificial-intelligence #big-data #big-data-healthcare #digital-health #machine-learning

  • Facebook moderators complain over ’Big Brother’ rules at Accenture facility in Austin - Business Insider
    https://www.businessinsider.com/facebook-moderators-complain-big-brother-rules-accenture-austin-201

    Some of Facebook’s content moderators are in revolt over new ’Big Brother’-style rules.
    In an open letter to Facebook employees, moderators from Austin, Texas complained about draconian working conditions that are eroding trust in the company.
    The letter highlights the gulf in working conditions between Facebook’s well-compensated, full-time employees and its legions of contractor content moderators.

  • 11 #blockchain Projects Flaunting High-Profile Partnerships & Collaborations
    https://hackernoon.com/11-blockchain-projects-flaunting-high-profile-partnerships-collaboration

    1) HyperLedgerHyperLedger is an open source collaborative effort between enterprise institutions and corporations to support the development of blockchain technology, to date Hyperledger has over 250 members including Accenture, Deloitte, Fujitsu, Hitachi, Huawei, Intel, IBM, Moscow Exchange, SAP, Samsung SDS, Xiaomi, Cisco, and more. HyperLedger’s goal is to form a consortium with the intention of supporting the development of enterprise-grade and cross-industry platforms to utilize open distributed ledger technology. Hyperledger can be thought of as an umbrella project that intends to supply the necessary framework, standards, and support necessary to build open sourced blockchains that become widely adopted.2) EthereumEthereum is a decentralized project backed by a consortium known (...)

    #blockchain-technology #bitcoin #ethereum #cryptocurrency

  • How #blockchain is Changing Money Transfers
    https://hackernoon.com/how-blockchain-is-changing-money-transfers-e9cb85e94932?source=rss----3a

    In our current time of drastic and revolutionary changes, it is imperative to radically rethink business models and archetypes in general. This article will discuss the merits of blockchain, its impact on the financial system and the experiments some companies have conducted in this area.Traditional financial services providers, banks in particular, are lagging behind the pace of technology development. According to one report from Accenture, most large banks use systems from the 1970s or even the 1960s, and newer computing technologies are simply laid on top of this foundation to support providing banking services online or via mobile devices. This means that the lion’s share of money goes to support the operational status of these systems, and not to introducing innovations. This, (...)

    #blockchain-transfers #blockchain-application #payments #money-transfers

  • #blockchain Banks Rating — 15 Top #fintech Startups
    https://hackernoon.com/blockchain-banks-rating-15-top-fintech-startups-f35e0782c6c?source=rss--

    20 billion dollars can save the world banking industry by 2022 due to the integration of blockchain technology into operational activities. This information is provided by the consulting company Accenture. Despite the fact that six months ago the big bankers had a negative attitude to the blockchain, in recent months, there have been a lot of news that the largest banks are sending millions and tens of millions of dollars to integrate the blockchain into their businesses.At the same time, there are many startups that are striving to make a blockchain bank, something that, on the one hand, will take benefit of the advantages of both classic banks and the transparency of blockchain technologies.We analyzed all startups making blockchain banks or a payment system with a product line (...)

    #blockchain-bank #bitcoin

  • How Quantum Computing & Machine Learning Work Together
    https://hackernoon.com/how-quantum-computing-machine-learning-work-together-bc61d0f1b3a?source=

    We’re all (at least slightly) familiar with the concept of machine learning and AI by now — but just what exactly is quantum computing? If you aren’t scrolling SlashDot and TechCrunch on the daily, quantum computing may have escaped your tech dictionary. The name alone evokes some notion of a complex, sci-fi super-computer type of setup. And guess what? That’s not far off the mark.We sat down and had a chat with two experts delving into the AI/Quantum computing sphere, Amit Bansal, Managing Director, Analytics Delivery Lead APAC & Artificial Intelligence Delivery Leader at Accenture and Vaibhav Namburi, Director of Five2One & Dveloper.io to enlighten us about what’s in store for the future.What is quantum computing?Let’s preface this by saying that we’re not going to go into the finer (...)

    #mls #quantum-computing #quantum-computing-and-ml #machine-learning #amit-bansal

  • AI: How Human-Machine Collaboration Will Shape the Workforce
    https://hackernoon.com/ai-how-human-machine-collaboration-will-shape-the-workforce-45757efc81c5

    The impact of technology on the workforce is nothing new. Many of the jobs that young professionals do today didn’t exist when their parents entered the job market. Likewise, the workers of the future will be entering fields that don’t yet exist.One of the major driving forces behind change in the workplaces of tomorrow is artificial intelligence (AI). In an age when machines will start having capabilities greater than the human mind (at least in some respects), business success will increasingly depend on leveraging AI to drive efficiencies and innovation.But what does this mean for employees and businesses? How can both prepare for the ‘new normal’? Working at Accenture, we look to help businesses solve this exact problem, and the key, we believe, is human and machine collaboration.Will (...)

  • Government paying private firm $297 million to help hire 5,000 Border Patrol agents

    The contract with a division of #Accenture, an international professional services corporation with $35 billion in revenues in 2017, comes at a time when the Border Patrol is struggling to meet minimum staffing levels mandated by Congress and is losing more agents per year than it hires.

    http://www.latimes.com/nation/la-na-border-patrol-hiring-20171217-story.html
    #privatisation #asile #migrations #réfugiés #gardes-frontière #garde-frontière #frontières #USA #Etats-Unis #Border_patrol_agents #business #argent #industrie_militaro-sécuritaire

    • Top Democrat seeks answers on $297 million recruiting contract for Trump’s immigration crackdown

      If the contract runs its full five-year course, Accenture would be paid $297 million to assist CBP to hire 7,500 new employees, including 5,000 Border Patrol agents, 2,000 customs officers and 500 Air and Marine officers. The company will be paid $42.6 million in the first year, according to federal contracting records.

      http://www.sandiegouniontribune.com/news/watchdog/sd-me-border-hires-20180103-story.html

    • Customs and Border Protection Paid $14 Million to Recruit Two Agents, Government Report Finds

      US Customs and Border Protection paid a consulting company nearly $14 million to recruit new agents as the agency struggled to boost staffing levels amid an immigration crackdown. For that fee, the company processed just two successful job offers. The startling figure, along with plans to use a questionable Blade Runner-like lie detection system, is among the findings of a scathing new investigation by the Department of Homeland Security’s internal watchdog.

      After receiving multiple complaints, DHS’s Office of Inspector General began investigating a five-year contract worth up to $297 million that CBP, a division of DHS, awarded last year to Accenture Federal Services, a subsidiary of global consulting company Accenture. The contract gives Accenture nearly $40,000 for each of the 7,500 CBP officials—including 5,000 Border Patrol agents—it is supposed to help recruit and hire. The OIG report, released Monday, shows that Accenture’s services have been even more costly than previously known and could put CBP at risk of being sued.

      The watchdog found that Accenture is “nowhere near” meeting its goal of hiring 7,500 people over five years, even though CBP has used many of its own resources to do the job for which it is paying Accenture. “As such, we are concerned that CBP may have paid Accenture for services and tools not provided,” the report states. “Without addressing the issues we have identified, CBP risks wasting millions of taxpayer dollars.”

      CBP has struggled for years to hire Border Patrol agents. Congress has set a minimum staffing level of about 21,370 agents, but there were just 19,555 agents in 2018. The Accenture contract came in response to President Donald Trump’s January 2017 request for 5,000 additional Border Patrol agents. It is still not clear whether CBP will be able to hire those agents, because Congress has refused to provide the funding for hiring them.

      When CBP awarded Accenture the hiring contract in November 2017, Mother Jones reported in June, it was essentially paying the company for extremely expensive hand-holding throughout the application process for new agents. Accenture was supposed to give applicants “one-on-one” encouragement so they didn’t get “stuck,” according to federal contracting documents. That included reminding them to take their entrance exam and providing “helpful information” about the test. It was also supposed to help applicants schedule their physical fitness test and medical exams.

      Accenture was to assist with all steps of CBP’s hiring process within 90 days of getting the contract. But CBP did not establish metrics to determine whether Accenture was doing that, the report states. OIG’s assessment of Accenture’s effectiveness was particularly damning. “[A]s of October 1, 2018—10 months into the contract—CBP has paid Accenture approximately $13.6 million for startup costs, security requirements, recruiting, and applicant support,” the report found. “In return, Accenture has processed two accepted job offers.”

      CBP disagreed with that characterization in a response included in OIG’s report. “Accenture has created a hiring structure…and conducted many of the hiring steps for several thousand applicants,” Henry Moak, a CBP official wrote. OIG replied that the contracting documents it reviewed show that Accenture and CBP are unable to track applicants recruited by Accenture. “As such,” the report states, “we question the veracity of CBP management’s assertion.”

      Instead of providing a team of hiring experts, OIG found, Accenture “relied heavily” on CBP during the hiring process. A key part of the contract required Accenture to develop a system to track applicants. That did not happen, and the company used CBP’s system instead, according to OIG. Accenture also planned to use a computer program to speed up background investigations and processing of security clearances, but the program didn’t work. The company responded by reviewing security clearance forms manually, which created a backlog.

      OIG is also concerned about Accenture’s decision to use a lie detection system called EyeDetect to screen applicants. The system works by having a computer analyze respondents’ eyes as they answer questions. As Wired reported last week, the National Security Agency found that EyeDetect, a product of technology company Converus, worked no better than random chance at identifying false statements when it tested an early version of the system in 2013. Converus’ own scientists have conducted the only peer-reviewed study of EyeDetect. Yet in August, Accenture deployed EyeDetect at a hiring expo without getting approval from DHS’s science and technology compliance office. Accenture plans to use EyeDetect results to decide whether to keep applicants in its own pool of potential CBP hires or give them to CBP to process. That could put CBP at risk of being sued by applicants if they are held to different standards by Accenture and CBP, according to OIG.

      The lack of funding raises additional questions about why CBP quickly awarded the lucrative contract to Accenture. DHS’s Inspector General found last year that CBP had failed to justify the need for more Border Patrol agents. Congress stated in a March budget document that hiring additional Border Patrol agents was “not supported by any analysis of workload and capability gaps across CBP.”

      CBP has been strangely sympathetic to Accenture’s shortcomings. At one point, Accenture did not know which applicants it was recruiting, so “CBP agreed to give credit and temporarily pay Accenture for a percentage of all applicants regardless of whether CBP or Accenture processed the applicants,” OIG found. CBP also went out of its way to take blame, telling OIG in its responses to the report that it has sometimes failed to clear Accenture staff on time.

      “We disagree,” OIG responded. “Based on our review of contract documentation…CBP has been accommodating Accenture, rather than Accenture accommodating CBP.”

      https://www.motherjones.com/politics/2018/12/customs-and-border-protection-paid-14-million-to-recruit-two-agents-gov

  • Twitter’s Panic After Trump’s Account Is Deleted Caps a Rough Week - The New York Times
    https://www.nytimes.com/2017/11/03/technology/trump-twitter-deleted.html

    Only after further review did executives discover that it was a contractor who was leaving Twitter that day who had disabled Mr. Trump’s account, said the people involved in the matter.

    The incident immediately made the unnamed contractor a hero to some and a villain to others for muting, even temporarily, Mr. Trump. Yet the outcome for Twitter was black and white: It was another fiasco that the social media company had to clean up.

    The discovery that it was a contractor who deleted Mr. Trump’s account is difficult for Twitter, as well as other technology companies. Nearly every major technology company including Google, Facebook and Apple relies on contract employees to fill positions. In general, the jobs tend to be nontechnical roles such as customer support or administrative and operational positions.

    Many of these workers are brought on by staffing companies like Accenture, Adecco and Cognizant and work on renewable one-year contracts. Facebook, Twitter and other companies also outsource content review to third-party services like ProUnlimited and Cognizant, which are essentially internet call centers staffed with hundreds of workers who deal with customer service issues.

    Many of these people work side by side with full-time employees, but they are often paid significantly less, are identified with different color employee badges, and are not afforded the same perks and amenities that full-time workers have. Many complain of being treated like second-class citizens.

    #Twitter #Sécurité #Emploi

  • Charged EVs | #Elon_Musk: When it comes to autonomous driving, #data_is_everything
    https://chargedevs.com/newswire/elon-musk-when-it-comes-to-autonomous-driving-data-is-everything

    As Musk explained during Tesla’s Q1 2016 earnings call, “Data is everything,” not only for improving the Autopilot technology, but also to convince regulators, and the public, that autonomous features make automobiles safer.

    Regulators are going to want to see a very large amount of data – maybe billions of miles – showing that the car is unequivocally safer in autonomous mode…in a wide range of circumstances, in countries all around the world,” said Musk.

  • World Bank, Accenture Call for Universal ID - FindBiometrics
    http://findbiometrics.com/world-bank-universal-id-29295

    In a new report issued in collaboration with Accenture, the World Bank is calling on governments to work together to implement standardized, cost-effective identity management solutions.

    A report synopsis notes that about 1.8 billion adults around the world currently lack any kind of official documentation. That can exclude those individuals from access to essential services, and can also cause serious difficulties when it comes to trans-border identification.

    That problem is one that Accenture has been tackling in collaboration with the United Nations High Commissioner for Refugees, which has been issuing Accenture-developed biometric identity cards to populations of displaced persons in refugee camps in Thailand, South Sudan, and elsewhere. The ID cards are important for helping to ensure that refugees can have access to services, and for keeping track of refugee populations.

    notez l’argument : that can exclude… (les autres causes d’exclusion sont promues par Accenture).

    #totalitarisme #fichage #identification #pour_ton_bien

  • Aux Etats-Unis, une enquête dénonce les conditions de travail cauchemardesques au sein d’Amazon
    http://www.liberation.fr/societe/2015/08/17/aux-etats-unis-une-enquete-denonce-les-conditions-de-travail-cauchemardes

    L’enquête est accablante. Dans un long article publié dans le New York Times, des journalistes américains dénoncent les conditions de travail au sein d’Amazon, au moyen de nombreux témoignages, notamment d’anciens employés.
    Les auteurs dépeignent les « Amazoniens », à tous les échelons, comme une main-d’œuvre soumise à un rythme de travail effréné, et asservie aux contraintes d’une évaluation perpétuelle. Ils racontent les semaines de 80 heures, les e-mails envoyés à minuit passé et suivis de SMS ordonnant d’y répondre. Ils décrivent le calvaire de cette employée à qui on a suggéré de trouver un poste moins exigeant au sein de l’entreprise, car la maternité entraverait de toute façon sa carrière à long terme. Ou celui de cette femme atteinte d’un cancer de la thyroïde, qui s’est vue attribuer une « note de basse performance » à son retour de traitement. Ils dénoncent une obsession de l’entreprise pour les données, qui ne concernent pas que les clients mais prennent aussi les employés pour cible, la surveillance interne étant maquillée en climat d’émulation. Le PDG, Jeff Bezos, prend dans l’article des allures de Big Brother, comme le témoignage d’un ingénieur le suggère : « que le ciel vous aide si vous recevez un e-mail de Jeff ; c’est comme si le PDG de l’entreprise était dans votre lit à 3 heures du matin, comme si vous sentiez sa respiration sur votre nuque. »

    DES « AMAZONIENS » AUX « AMABOTS »
    La plus grande prouesse d’Amazon, selon le New York Times, c’est d’avoir fait en sorte que ses employés eux-mêmes, notamment les plus influents, s’imprègnent des valeurs de leur dirigeant au point de les mettre en œuvre par conviction personnelle et sans plus s’en remettre aux « règles d’or ». Cette transformation aurait même un nom : quand on ne fait plus qu’un avec le système, on n’est plus un Amazonien mais un Amabot. Les auteurs divisent la population Amazon en deux clans : ceux qui, malheureux au quotidien, font des économies en attendant de pouvoir quitter l’entreprise, et ceux qui, devenus partisans, font du zèle à l’excès. A l’image d’une employée qui raconte la fois où elle n’a pas dormi pendant quatre jours d’affilée, et en est venue à payer, sur ses deniers personnels et en secret, un agent indien pour l’aider dans sa tâche et accomplir une meilleure performance.

    Pour Jodi Kantor et David Streitfeld, auteurs de l’article, Amazon interprète le terme « employé » au sens littéral. Si l’embauche ne s’y tarit jamais, c’est parce que la compagnie fonctionne sur ce fameux « turnover », cycle d’usure et de renouvellement de ses travailleurs. Les employés épuisés partent d’eux-mêmes, ou se voient invités à changer d’occupation grâce à la compétition interne institutionnalisée sous le nom de « Organization Level Review ». Cette pratique régulière de réorganisation interne, qui était auparavant utilisée par Microsoft, General Electric ou encore Accenture Consulting, est décrite par le New York Times comme le paroxysme des jeux d’alliance et des coups bas. Cette gestion hautement stratégique de la main-d’œuvre opère en parallèle d’une guerre latente entre les générations : « Au cours des entretiens, les quadragénaires nous disaient être convaincus qu’Amazon les remplacerait par des trentenaires qui pourraient sacrifier davantage d’heures, et les trentenaires étaient certains que la compagnie préférerait des jeunes de vingt ans qui travailleraient plus dur encore », lit-on dans l’article.

    UN « DARWINISME RÉFLÉCHI »
    Amazon ne fait pas mystère de ce fort taux de renouvellement, et annonce que seulement 15% des employés restent plus de 5 ans au sein de la compagnie. Les départs ne sont pas considérés comme le signe d’un échec, mais comme une partie intégrante du système, permettant à la machine de tourner sans jamais s’épuiser. Robin Andrulevich, ancien cadre au sein des ressources humaines d’Amazon, parle même de « darwinisme réfléchi ». Amazon prévoit d’ailleurs de grossir encore ses rangs pour maintenir l’afflux de main-d’œuvre : une nouvelle tour de 37 étages est presque achevée à Seattle, et attend la construction de ses deux voisines. A terme, Amazon devrait abriter 50 000 employés, soit trois fois plus qu’en 2013.

  • « Au secours, mon bureau a disparu! »
    http://lemonde-emploi.blog.lemonde.fr/2013/09/02/au-secours-mon-bureau-a-disparu-dans-le-cahier-eco-entre

    Que signifie un bureau de bois quand les tiroirs et les dossiers ne sont plus que des icônes sur un écran, quand on peut aussi bien travailler dans un hall d’aéroport, sur son lit ou au café du coin ?

    La société de services informatiques Accenture a lancé le mouvement au début des années 2000. Fini le bureau ! Du moins cette extension de soi-même aux tiroirs débordants de papiers et de stylos, personnalisée à l’extrême. Le nounours ou la photo des petits se glissent si bien sur l’écran d’accueil de son portable ou de son smartphone...

    Résultat, chez Accenture France, sur 5 000 collaborateurs, seuls quatre ont encore leur propre bureau. Pour les autres, une table au hasard et une connexion Internet suffisent. Les spécialistes appellent cela le desk share.

    #travail&tic #écrans

  • Alphabetical List of Organizations / Individuals That Are of Interest to The Leslie Brodie Report — Year 2013

    For updates, please see @:

    http://lesliebrodie.blog.co.uk/2013/01/01/the-leslie-brodie-report-2013-people-of-interest-15372924

    A.

    AARP - American Association of Retired Persons;

    Peter Arth of CPUC;

    Accenture;

    Robert Adler of Southern California Edison, formerly of Munger Tolles;

    Marty Africa of Lindsey Major & Africa;

    Allen Matkins;

    Ruthe Catolico Ashley (aka Ruthe Ashley);

    Lance Astrella of Astrella & Rice;

    B.

    Starr Babcock of State Bar of California;

    Ophelia Basgal, formerly of PG&E;

    Gibor Basri of UC Berkeley Foundation/ CaliforniaALL;

    Jeremy Ben Ami of J. Street;

    Bet Tzedek Legal Services of Los Angeles;

    Jeffrey Bleich of Munger Tolles & Olson/ Obama for America;

    Richard Blum;

    Geoff Brown of CPUC;

    Frederick Brown of Gibson Dunn;

    Boyd Gaming;

    James Brosnahan of Morrison & Foerster / Obama for America;

    Ron Burkle of The Yucaipa Companies;

    John Burton of California Democratic Party;

    C.

    CaliforniaALL;

    California Forward;

    California Emerging Technology Fund;

    California Consumer Protection Foundation ("CCPF");

    California Supreme Court Historical Society;

    California Endowment;

    Annette Carnegie of Morrison & Foerster;

    CB Richard Ellis;

    Center for Asian Americans United for Self Empowerment (CAUSE);

    Alec Chang of Skadden Arps;

    Raj Chatterjee of Morrison & Foerster;

    Erwin Chemerinsky of UCI School of Law;

    Ming Chin, Associate Justice of California Supreme Court;

    Steve Churchwell of DLA Piper;

    CityView:

    Richard Claussen of Goddard Claussen;

    CleanTECH;

    Joe Cotchett of Cotchett Pitre & McCarthy

    Dick Costolo of Twitter / Posterous;

    D.

    Angela Davis of US Attorney’s office in Los Angeles/ Judicial Council

    Howard Dickstein ;

    Jeannine Dickstein (aka Jeannine English);

    Jack Dorsey of Twitter/Posterous;

    DLA Piper;

    Duke Energy;

    Joe Dunn;

    Kinde Durkee;

    E.

    Edison International

    Judge Morrison England;

    Torie Flournoy-England;

    Jeannine English (aka Jeannine Dickstein);

    EPIC Church at 543 Howard;

    Martha Escutia;

    F.

    Jerome Falk of Arnold & Porter(formerly of Howard Rice);

    Timothy
    Judge Tim Fall of Yolo Couty Superior Court (image:courtesy photo)

    Judge Timothy Fall (aka Tim Fall) of Yolo County Superior Court;

    Nancy Fineman of Cotchett Pitre & McCarthy;

    James Brosnahan, Jeff Bleich, Willie Fletcher
    From left James Brosnahan, Unknown, Jeffrey Bleich, and Judge Willie Fletcher (Image: courtesy photo)

    William Fletcher : FOB — Friend of Bill Clinton;Democratic Party Operative; Judge with Ninth Circuit Court of Appeals; UC Berkeley;

    For People of Color, Inc. — entity associated with MTO;

    Mark Friedman of Fulcrum Property;

    Holly Fujie;

    Fulcrum Property;

    G.

    Ronald George;

    Eric George;

    Girardi & Keese;

    Thomas Girardi;

    Golden Pacific Bank;

    Joilene Wood Grove;

    David Grove ;

    Jasmine Guillory;

    H.

    Karina Hamilton of UC Irvine;

    Robert Hamilton of Allen Matkins;

    Leslie Hatamiya;

    Kamala Harris;

    William Hauck of Goddard Claussen;

    Robert Hawley of State Bar of California;

    Tony Haymet of Scripps Institution of Oceanography ;

    James Hsu

    I.

    Institute on Aging;

    J.

    Judy Johnson;

    K.

    Raoul Kennedy of Skadden Arps;

    Freada Klein Kapor;

    Mitchell Kapor;

    Keker & Van Nest;

    John Keker of Keker & Van Nest;

    Brenda Kempster of LINK AMERICAS Foundation

    Pat Fong-Kushida

    Stewart Kwoh

    L.

    Walter Lack of Engstrom Lipscomb & Lack;

    David Lash;

    Tom Layton of State Bar of California / Los Angeles Sheriff’s Department;

    Patricia Lee

    Richard Lehman of Lehman Levi Pappas & Sadler;

    Larry Lessig;

    Level Playing Field Institute;

    David Lira;

    Little Tokyo Service Center;

    Donna Lucas of Lucas Public Affairs

    Greg Lucas

    M.

    Susan Mac Cormac of Morrison & Foerster;

    Nancy McFadden of PG&E / UC Berkeley’s Goldman School of Public Policy / Jerry Brown’s

    Dennis Mangers;

    Manika Jewelry;

    Patrice McElroy;

    Nancy McFadden of PG&E;

    Sunne McPeak;

    Howard Miller of Girardi & Keese;

    Victor Miramontes of CityView / CaliforniaALL;

    Gwen Moore of GEM Communications / Shrimpscam/ State Bar of California;

    Munger Tolles & Olson;

    N.

    Bettina Neuefeind;

    Tom Nolan of Skadden Arps;

    Bill Novelli of AARP/Porter Novelli;

    O.

    Barbara O’Connor of AARP, Lucas Public Affairs;

    Pierce O’Donnell

    Ron Olson of Munger Tolles & Olson / Berkshire Hathaway / Southern California Edison

    P.

    Pacific Gas & Electric Company;

    Larissa Parecki;

    Mark Parnes of Wilson Sonsini;

    David Pasternak of Pasternak Pasternak & Patton ;

    Bradley Phillips of Munger Tolles & Olson;

    Michael Peevey of CPUC;

    Pegasus Capital;

    Roman Porter;

    Porter Novelli;

    Q.

    R.

    Sarah E. Redfiled of UNH School of Law;

    Jeff Reisig ;

    Reliant Energy;

    JoAnn Remke;

    Mark Robinson of Robinson Calcagnie Robinson/Judicial Council;

    Richard Robinson

    John Roos, formerly CEO of Wilson Sonsini;

    Alan Rothenberg of 1st. Century Bank;

    Fred Rowley of Munger Tolles;

    Dave Rosenberg of Yolo County Superior Court / Judicial Council;

    Bonnie Rubin of 1st. Century Bank / State Bar of California Legal Services Trust Fund Commission

    S.

    Scripps Institution of Oceanography;

    Douglas Scrivner of Accenture

    Thomas Silk;

    Larry Sonsini

    Southern California Edison;

    State Bar of California Legal Services Trust Fund Commission

    Station Casinos;

    Jon Streeter of Keker & Van Nest;

    Aaron Swartz;

    T.

    Mary Ann Todd of Munger Tolles & Olson / California Bar Foundation

    Richard Tom of Southern California Edison / California Bar Foundation

    U.

    UC Irvine School of Law;

    UC Irvine Foundation;

    UC Berkeley Foundation;

    UC Berkeley’s Goldman School of Public Policy

    University of Phoenix;

    V.

    Venoco;

    Verizon Communications

    Voice of Orange County

    W.

    James Wagstaffe of Kerr & Wagstaffe;

    Monica Walsh of Manika Jewelry;

    David Washburn of Voice of OC;

    Madge Watai

    Henry Weissmann of Munger Tolles & Olson

    David Werdegar of Institute on Aging;

    Kathryn Werdegar, Associate-Justice of California Supreme Court;

    Matthew Werdegar of Keker & Van Nest;

    Tony West of United States Department of Justice;

    Steve Westly;

    Anita Westly

    Wilson Sonsini

    Douglas Winthrop of Arnold & Porter(formerly of Howard Rice), California Bar Foundation;

    X.

    Y.

    Christopher Young of Keker & Van Nest
    Christopher Young of Keker & Van Nest (image: courtesy)

    Christopher Young of Keker & Van Nest

    Z.

    Carry Zellerbach (aka Mary Ellen Zellerbach);

    Daniel Zingale;

    Zurich Financial Services / Zurich Insurance;