industryterm:privacy protective services

  • A Privacy-Focused Vision for Social Networking | Mark Zuckerberg, Facebook, 6 mars 2019
    https://www.facebook.com/notes/mark-zuckerberg/a-privacy-focused-vision-for-social-networking/10156700570096634

    Over the last 15 years, Facebook and Instagram have helped people connect with friends, communities, and interests in the digital equivalent of a town square. But people increasingly also want to connect privately in the digital equivalent of the living room. As I think about the future of the internet, I believe a privacy-focused communications platform will become even more important than today’s open platforms. Privacy gives people the freedom to be themselves and connect more naturally, which is why we build social networks.

    Today we already see that private messaging, ephemeral stories, and small groups are by far the fastest growing areas of online communication. There are a number of reasons for this. Many people prefer the intimacy of communicating one-on-one or with just a few friends. People are more cautious of having a permanent record of what they’ve shared. And we all expect to be able to do things like payments privately and securely.

    Public social networks will continue to be very important in people’s lives — for connecting with everyone you know, discovering new people, ideas and content, and giving people a voice more broadly. People find these valuable every day, and there are still a lot of useful services to build on top of them. But now, with all the ways people also want to interact privately, there’s also an opportunity to build a simpler platform that’s focused on privacy first.

    I understand that many people don’t think Facebook can or would even want to build this kind of privacy-focused platform — because frankly we don’t currently have a strong reputation for building privacy protective services, and we’ve historically focused on tools for more open sharing. But we’ve repeatedly shown that we can evolve to build the services that people really want, including in private messaging and stories.

    I believe the future of communication will increasingly shift to private, encrypted services where people can be confident what they say to each other stays secure and their messages and content won’t stick around forever. This is the future I hope we will help bring about.
    We plan to build this the way we’ve developed WhatsApp: focus on the most fundamental and private use case — messaging — make it as secure as possible, and then build more ways for people to interact on top of that, including calls, video chats, groups, stories, businesses, payments, commerce, and ultimately a platform for many other kinds of private services.

    This privacy-focused platform will be built around several principles:
    Private interactions. People should have simple, intimate places where they have clear control over who can communicate with them and confidence that no one else can access what they share.
    Encryption. People’s private communications should be secure. End-to-end encryption prevents anyone — including us — from seeing what people share on our services.

    Reducing Permanence. People should be comfortable being themselves, and should not have to worry about what they share coming back to hurt them later. So we won’t keep messages or stories around for longer than necessary to deliver the service or longer than people want them.

    Safety. People should expect that we will do everything we can to keep them safe on our services within the limits of what’s possible in an encrypted service.

    Interoperability. People should be able to use any of our apps to reach their friends, and they should be able to communicate across networks easily and securely.

    Secure data storage. People should expect that we won’t store sensitive data in countries with weak records on human rights like privacy and freedom of expression in order to protect data from being improperly accessed.

    Over the next few years, we plan to rebuild more of our services around these ideas. The decisions we’ll face along the way will mean taking positions on important issues concerning the future of the internet. We understand there are a lot of tradeoffs to get right, and we’re committed to consulting with experts and discussing the best way forward. This will take some time, but we’re not going to develop this major change in our direction behind closed doors. We’re going to do this as openly and collaboratively as we can because many of these issues affect different parts of society.

    Résumé en français : « Mark Zuckerberg veut recentrer Facebook sur les échanges privés » https://www.lesechos.fr/tech-medias/hightech/0600849596938-mark-zuckerberg-veut-recentrer-facebook-sur-les-echanges-priv

    • « Welcome to Mark Zuckerberg’s information ghetto », lis-je dans la « Fake Newsletter » de Buzzfeed :

      (…) More than anything, though, I think it’s a response to the central problem that has plagued Facebook for years: Its scale. More than two billion people log into it every month, all around the world. They upload and interact with more content than humanity ever conceived of creating.

      Zuckerberg and his leadership team may have come to the realization that they achieved a truly unmanageable scale.

      They need to find ways to offer people value (and keep them on them platform) while reducing the overall amount of what I’ll call Addressable Content. This is content that’s publicly accessible on Facebook and could require review by a content moderator, or be the subject of takedown requests from governments or other entities.

      Addressable Content costs Facebook money and can result in regulation, harm to moderators, public outcry, and lawsuits.

      Zuckerberg’s new focus will reduce the total amount of Addressable Content by enabling content that disappears, that is encrypted end to end, and that only reaches a small group of people.

      Facebook will still have huge amounts of public content, and it will always need moderators. But by shifting content production and interaction out of more public spaces on the platform, the company can get its costs and controversies under control. It can manage its scale, while still collecting a motherlode of data on its users and serving them ads.

      Zuck’s plan could be a great business solution, unlocking more growth for Facebook at a time when one can reasonably wonder how, without access to China, it can continue to grow.

      But it’s also a solution that will push all that false, conspiratorial, violent, harmful, and hateful content off into information ghettos where journalists, researchers, and watchdogs will have a much more difficult time finding it and calling it out. — Craig

      Encore des articles sur la #modération (une partie du #CM)

      The secret lives of Facebook moderators in America
      https://www.theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-

    • Facebook’s pivot to privacy is missing something crucial https://www.wired.com/story/facebook-zuckerberg-privacy-pivot

      Zuckerberg listed six privacy principles, but there was one glaring omission: He said nothing about how Facebook plans to approach data sharing and ad targeting in this privacy-focused future. The free flow of data between Facebook and third-party developers is, after all, the issue that caused the jaws of the national media to snap onto the company’s leg. One year ago this month, news broke that a man named Aleksandr Kogan had misappropriated the data of tens of millions of users and sent it to a shady political consulting firm called Cambridge Analytica. It soon became clear that Cambridge Analytica was not alone and that Facebook had allowed thousands of developers to collect data for years.

      The company’s loose policies on data collection over the years are also what allowed it to build one of the most successful advertising businesses in history. All the data the company collects helps advertisers segment and target people. And it’s the relentless pursuit of that data that has led to Facebook being accused of making inappropriate deals for data with device manufacturers and software partners. This is a history that Zuckerberg knows well, and one that he acknowledged in his post. “I understand that many people don’t think Facebook can or would even want to build this kind of privacy-focused platform—because frankly we don’t currently have a strong reputation for building privacy protective services,” he wrote.