#productivity_score

enaible Named a Cool Vendor by Gartner in the April 2020 Cool Vendors in Human Capital Management: Modernizing the Workplace With AI and Video | Business Wire
▻https://www.businesswire.com/news/home/20200514005508/en/enaible-Named-Cool-Vendor-Gartner-April-2020

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La surveillance au travail est considérée comme “Cool” par le gartner Group. On avance, on avance...

Company’s AI software provides business leaders with real-time visibility into the productivity of their workforce to help organizations improve profit margins for hours paid

May 14, 2020 09:02 AM Eastern Daylight Time
BOSTON—(BUSINESS WIRE)—enaible, a leading provider of AI-powered productivity solutions, today announced it has been named a Cool Vendor in Gartner’s Cool Vendors in Human Capital Management: Modernizing the Workplace With AI and Video1 report. According to the report, “Artificial intelligence, self-curated video and digital collaboration tools are modernizing the workplace. Application leaders transforming human capital management must promote the adoption of these tools in order to improve productivity and organizational performance.” 1

@enaibleinc named a Cool Vendor in Gartner’s Cool Vendors in HCM: Modernizing the Workplace With #AI and Video report
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As today’s workforce is increasingly remote, the need for business leaders to effectively and accurately measure employee productivity and maximize profit margins has never been greater. According to Gartner, “application leaders responsible for transforming HCM technology should: Use AI tools to analyze, identify and influence how leaders combine a number of the productivity factors to increase team performance.” The report further states, “organizations continually strive to improve productivity and employee performance at lower cost.”

enaible’s AI Productivity Platform provides a standardized productivity score, determines optimal work patterns, and identifies which factors will most positively impact team productivity growth. It helps companies eliminate wasted time to improve productivity and margins across the organization.

enaible’s platform offers the following features and benefits:

enaible Productivity Score: uses an organization’s existing system data (i.e. ERP, CRM, Office 365) to quantify productivity at the company and team level through a combination of capacity utilization, consistency and quality impact.
AI Trigger-Task-Time™: algorithm captures the complexity of individual, nuanced work activities and identifies the unique patterns across different roles, departments and tasks that help each employee use the hours worked, productively.
Leadership Recommender™: provides ongoing support and actionable recommendations for leaders so they can drive day-to-day impact. Rather than providing broad sweeping tips, enaible makes personalized, prioritized recommendations to strengthen their business and encourage workers to thrive, no matter where they are based.
“Poor management costs the U.S. economy nearly $400 billion in lost productivity each year. This is largely because companies don’t have visibility into how their workforce is actually working—enaible makes this visible,” said Dr. Tommy Weir, founder and CEO of enaible. “Our AI helps companies get value from their real-time data by pinpointing areas for improvement, making productivity tangible and customizing recommendations to improve margins and help their workers thrive. We believe that being recognized in the 2020 Gartner Cool Vendors in Human Capital Management: Modernizing the Workplace With AI and Video report is reflective of the changing priority and rethinking around workforce productivity beyond just tracking and monitoring.”

To download the full Gartner Cool Vendors in HCM Report: Modernizing the Workplace With AI and Video, visit ▻http://enaible-7081487.hs-sites.com/enaible-blog-0-0.

To schedule a demo with enaible, please contact demo@enaible.io.

#Travail #Droit_travail #Surveillance #Crédit_social #Productivity_score

This startup is using AI to give workers a “productivity score” | MIT Technology Review
▻https://www.technologyreview.com/2020/06/04/1002671/startup-ai-workers-productivity-score-bias-machine-learning-busine

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Dire qu’il y a des naïfs pour croire que le crédit social est uniquement chinois... surveiller et noter les travailleurs, c’est le nouveau modèle du capitalisme international, en Chine comme ailleurs, en télétravail comme dans les locaux de l’entreprise. Et ça va vite, vite...

In the last few months, millions of people around the world stopped going into offices and started doing their jobs from home. These workers may be out of sight of managers, but they are not out of mind. The upheaval has been accompanied by a reported spike in the use of surveillance software that lets employers track what their employees are doing and how long they spend doing it.

Companies have asked remote workers to install a whole range of such tools. Hubstaff is software that records users’ keyboard strokes, mouse movements, and the websites that they visit. Time Doctor goes further, taking videos of users’ screens. It can also take a picture via webcam every 10 minutes to check that employees are at their computer. And Isaak, a tool made by UK firm Status Today, monitors interactions between employees to identify who collaborates more, combining this data with information from personnel files to identify individuals who are “change-makers.”

Now, one firm wants to take things even further. It is developing machine-learning software to measure how quickly employees complete different tasks and suggest ways to speed them up. The tool also gives each person a productivity score, which managers can use to identify those employees who are most worth retaining—and those who are not.

How you feel about this will depend on how you view the covenant between employer and employee. Is it okay to be spied on by people because they pay you? Do you owe it to your employer to be as productive as possible, above all else?

Critics argue that workplace surveillance undermines trust and damages morale. Workers’ rights groups say that such systems should only be installed after consulting employees. “It can create a massive power imbalance between workers and the management,” says Cori Crider, a UK-based lawyer and cofounder of Foxglove, a nonprofit legal firm that works to stop governments and big companies from misusing technology. “And the workers have less ability to hold management to account.”

Whatever your views, this kind of software is here to stay—in part because remote work is normalizing it. “I think workplace monitoring is going to become mainstream,” says Tommy Weir, CEO of Enaible, the startup based in Boston that is developing the new monitoring software. “In the next six to 12 months it will become so pervasive it disappears.”

Weir thinks most tools on the market don’t go far enough. “Imagine you’re managing somebody and you could stand and watch them all day long, and give them recommendations on how to do their job better,” says Weir. “That’s what we’re trying to do. That’s what we’ve built.”

Why the sudden uptick in interest? “Bosses have been seeking to wring every last drop of productivity and labor out of their workers since before computers,” says Crider. “But the granularity of the surveillance now available is like nothing we’ve ever seen.”

It’s no surprise that this level of detail is attractive to employers, especially those looking to keep tabs on a newly remote workforce. But Enaible’s software, which it calls the AI Productivity Platform, goes beyond tracking things like email, Slack, Zoom, or web searches. None of that shows a full picture of what a worker is doing, says Weir⁠—it’s just checking if you are working or not.

Once set up, the software runs in the background all the time, monitoring whatever data trail a company can provide for each of its employees. Using an algorithm called Trigger-Task-Time, the system learns the typical workflow for different workers: what triggers, such as an email or a phone call, lead to what tasks and how long those tasks take to complete.

Once it has learned a typical pattern of behavior for an employee, the software gives that person a “productivity score” between 0 and 100. The AI is agnostic to tasks, says Weir. In theory, workers across a company can still be compared by their scores even if they do different jobs. A productivity score also reflects how your work increases or decreases the productivity of other people on your team. There are obvious limitations to this approach. The system works best with employees who do a lot of repetitive tasks in places like call centers or customer service departments rather than those in more complex or creative roles.

But the idea is that managers can use these scores to see how their employees are getting on, rewarding them if they get quicker at doing their job or checking in with them if performance slips. To help them, Enaible’s software also includes an algorithm called Leadership Recommender, which identifies specific points in an employee’s workflow that could be made more efficient.

#Travail #Surveillance #Droit_travail #Crédit_social #Productivity_score