The damaging effects of unplanned work
▻https://hackernoon.com/the-damaging-effects-of-unplanned-work-e28623e06657?source=rss----3a8144
For practically anyone, unplanned work kills several hours of planned productivity. For creative workers, such as those who write software, it kills days.A while ago at work, a prospective customer told us that if we could analyze their data in a certain way then they were interested in doing business with us. We have a team that handles ad-hoc analytic requests, but that team didn’t have the capacity at the moment to take the job on. They asked around for help and I that’s how I got involved.I’ve done a lot of customer-facing analytics over the course of my career and I don’t particularly like it. When the only definition of “done” is “the customer said they were satisfied with the analysis”, you know the scope of your project is going to forever creep until the customer decides to pay (...)
#technology #data-science #unplanned-work #software-development #programming