Leveraging #Mobile_Phones for Innovative Governance Solutions in #Pakistan
The #Punjab provincial government’s efforts so far include getting direct feedback from 3 million users of public services through #SMS and providing field workers cost-effective #smartphones to track their visits and collect data, including to monitor pests on crops, fighting dengue, and managing waste.
A recently-approved project will scale up these activities using innovative financing that emphasizes results, takes a multi-sectoral approach, and increases transparency and citizen access to information, improving citizen-state relations.
This model of innovative and sophisticated mobile governance is almost unprecedented in the public sector in developing countries, and represents one of the largest-scale attempts to hear from citizens to crack down on corrupt and poor performing officials.
▻http://www.worldbank.org/content/dam/Worldbank/Highlights%20&%20Features/sar/Pakistan/pk-pest-monitoring-735x490.png
▻http://www.worldbank.org/en/news/feature/2013/12/11/leveraging-mobile-phones-for-innovative-governance-solutions-in-Pakistan
#téléphones_portables (#natel comme on dit en Suisse) #gouvernance #technologie #innovation #monitorage #collecte_de_données